Administration Officer I

The Social Health Authority (SHA) is seeking a seasoned and detail-oriented Administration Officer I to join its operations team at the SHA 7 grade level. This is a permanent and pensionable position offering long-term career stability within a key government health institution mandated to transform healthcare financing in Kenya.

Reporting to senior administration management, the successful candidate will play a pivotal role in ensuring seamless day-to-day administrative operations across the Authority. This includes overseeing transport logistics, office facilities management, asset tracking, outsourced service coordination, and supervision of support staff. The role demands a proactive individual who can manage multiple operational priorities with precision and accountability.

• Identify and allocate appropriate office accommodation for staff across the Authority's facilities.
• Monitor the movement, location, and condition of the Authority's equipment and assets on an ongoing basis.
• Ensure all office machines and equipment are maintained in serviceable condition through timely servicing and repairs.
• Coordinate and implement the timely renewal of insurance policies, transport licensing board certificates, and relevant visas.
• Maintain accurate and up-to-date records of the Authority's asset inventory.
• Sign and oversee vehicle work tickets to ensure proper fleet utilization and accountability.
• Supervise administration support staff including drivers and office assistants, ensuring performance standards are met.
• Oversee daily and weekly cleaning and hygiene services within the Authority's premises.
• Liaise with service providers for outsourced support services and monitor service delivery against agreed standards.
• Prepare administrative reports and provide recommendations for operational improvements.

• Demonstrate at least three (3) years of cumulative, progressive work experience at the grade of Administration Officer II or in a comparable public or private sector position.
• Apply a Bachelor's Degree in Public Administration, Business Administration, Office Management, Social Sciences, or an equivalent qualification from a recognized institution.
• Use computer applications proficiently — including MS Office Suite — to manage records, generate reports, and communicate effectively.
• Exhibit strong organizational skills by managing asset registers, scheduling maintenance, and coordinating logistics without close supervision.
• Demonstrate supervisory competence by directing and appraising the work of drivers, office assistants, and other support staff.
• Apply sound judgment and integrity in handling government assets, procurement processes, and fleet management.
• Show a track record of merit and tangible results in previous administrative roles as evidenced by performance records or testimonials.
• Communicate clearly — both in writing and verbally — with internal teams, service providers, and regulatory bodies.

This position is graded at SHA 7 and offers a competitive government salary in line with the Social Health Authority's remuneration structure. While the exact figure is subject to SHA's approved salary scales, officers at this grade typically earn between KES 80,000 – KES 120,000 per month. The position is permanent and pensionable, providing long-term financial security.

• Pension scheme (permanent and pensionable terms)
• Medical cover as per SHA staff benefits
• Annual leave and public holiday entitlements
• Opportunities for professional development and internal career progression

This role is ideal for a mid-career administration professional with a solid foundation in public sector or comparable institutional administration. You thrive in structured environments, take pride in operational excellence, and can supervise a team while managing multiple administrative functions simultaneously. You are familiar with government asset management, fleet administration, and facilities coordination — and you bring a track record of reliability and measurable results.

Do NOT apply if you have fewer than three years of relevant experience at the required grade, if you do not hold the minimum educational qualification, or if you are seeking a short-term or contract engagement — this role requires a long-term commitment as a permanent and pensionable appointment.

• Visit the Social Health Authority (SHA) official website or the relevant government recruitment portal to access the official application form and detailed instructions.
• Prepare and attach all required documents including your academic certificates, professional certificates, national ID, and a detailed CV outlining your experience.
• Ensure your application clearly references the position title Administration Officer I (SHA 7).
• Submit your application before the advertised closing date — late or incomplete applications will not be considered.
• Only shortlisted candidates will be contacted for the next stage of the recruitment process.