Assistant Manager – Credit Administration & Reporting

Rafiki Microfinance Bank is seeking a detail-oriented and analytically driven Assistant Manager – Credit Administration & Reporting to join its Credit Department. Reporting directly to the Head of Credit, this role sits at the heart of the bank's credit oversight function, responsible for producing accurate, timely, and insightful credit reports for both internal stakeholders and external regulators, including the Central Bank of Kenya (CBK).

The ideal candidate will thrive in a data-intensive environment, demonstrate a deep understanding of banking credit processes, and bring a proactive approach to improving reporting systems and data integrity. This is a critical role that directly supports the bank's regulatory compliance, strategic decision-making, and portfolio management capabilities.

• Prepare and submit all CBK credit returns within stipulated regulatory timelines, ensuring accuracy, completeness, and full compliance with applicable guidelines.
• Liaise with IT, Finance, Risk, and Operations teams to reconcile and validate data used in regulatory and internal reports.
• Respond to regulator queries and feedback promptly, maintaining a professional and well-documented correspondence trail.
• Produce periodic internal credit reports including portfolio performance reports, disbursement summaries, and sectoral analysis reports.
• Support the preparation of Board, ALCO, and Management committee reports, ensuring data integrity and timely delivery.
• Monitor and report on key credit performance indicators, flagging trends or anomalies for management attention.
• Reconcile data across the Core Banking System, General Ledger, loan listings, and regulatory returns, investigating and resolving any variances.
• Maintain accurate, up-to-date credit databases and standardised reporting templates.
• Identify and implement process improvements that enhance reporting efficiency, reduce manual effort, and minimise error rates.
• Support automation initiatives within the Credit Administration unit and document all reporting procedures thoroughly.
• Provide ad hoc analysis and reporting support to the Credit Administration team as required.

• Demonstrate the ability to prepare and submit regulatory credit reports (CBK returns) with zero or minimal errors under strict deadlines.
• Apply advanced Excel skills and data analysis tools to manipulate large datasets, build dynamic reporting models, and identify data anomalies.
• Show a working understanding of banking credit operations, including loan lifecycle management, portfolio classification, and provisioning frameworks.
• Reconcile complex datasets across multiple systems (Core Banking, GL, loan schedules) and resolve discrepancies within agreed SLAs.
• Communicate clearly and concisely with cross-functional teams (Finance, Risk, IT) and external parties including regulators and auditors.
• Manage multiple reporting deadlines simultaneously without compromising accuracy or completeness.
• Hold a Bachelor's degree in Finance, Accounting, Economics, or a closely related field.
• Possess a minimum of 5–7 years' experience in a banking environment, with at least 1 year in a credit or finance reporting role.
• Professional qualifications such as CPA or ACCA are an added advantage.

Rafiki Microfinance Bank offers a competitive remuneration package commensurate with experience and qualifications. Based on the seniority of this role and prevailing Kenyan banking market rates, the estimated monthly gross salary ranges between KES 120,000 – KES 200,000. The bank also provides a structured benefits package typical of regulated financial institutions in Kenya.

Ideal candidate: A banking professional with solid experience in credit or finance reporting who is comfortable working with regulatory frameworks, large datasets, and cross-departmental stakeholders. You are highly organised, deadline-driven, and passionate about data accuracy and process improvement. You understand how credit portfolio data feeds into strategic decisions and regulatory compliance.

Do NOT apply if: You have fewer than 5 years of banking experience, have no exposure to regulatory or credit reporting environments, are uncomfortable working with complex datasets and tight deadlines, or lack a relevant academic qualification in a finance-related field.

Interested and qualified candidates should apply through the Rafiki Microfinance Bank official careers portal or the job platform where this listing appears. Ensure your application includes an updated CV highlighting your credit or finance reporting experience, copies of your academic and professional certificates, and a brief cover letter outlining your suitability for the role. Only shortlisted candidates will be contacted. Rafiki Microfinance Bank is an equal opportunity employer.