Assistant Manager, Operational Risk
Equity Bank
Quick Take
Design and operationalise operational risk frameworks, monitor exposures across business units, investigate incidents, and build a risk-aware culture at a major Kenyan bank.
Deep expertise in Basel II/III and risk frameworks (COSO, ISO 31000), hands-on experience conducting RCSAs and managing risk databases, and ability to translate compliance into practical controls.
Competitive mid-to-senior salary at Kenya's largest retail bank, direct impact on enterprise resilience, and clear visibility with senior management and regulators in a dynamic financial sector.
Job Description
Equity Bank is seeking a detail-oriented and proactive Assistant Manager, Operational Risk to join its Risk Management division. In this pivotal role, you will be at the forefront of safeguarding the bank's operations by developing and strengthening its operational risk management framework. You will work closely with senior management, business units, and risk committees to ensure that risks arising from internal processes, people, systems, and external events are proactively identified, assessed, and mitigated.
This is an excellent opportunity for a risk professional who thrives in a dynamic banking environment and is passionate about building a culture of risk awareness. You will play a critical role in ensuring the bank remains compliant with Central Bank of Kenya (CBK) regulations and international standards such as Basel II/III, while also supporting business continuity and resilience initiatives across the organisation.
- Develop, implement, and continuously enhance the operational risk management framework, policies, and procedures in alignment with CBK regulations and global best practices including Basel II/III, COSO, and ISO 31000.
- Monitor and report key operational risk exposures and emerging trends to senior management and risk committees on a regular basis.
- Design and conduct Risk Control Self-Assessments (RCSAs) across all business units, ensuring comprehensive coverage of risk areas.
- Define and track Key Risk Indicators (KRIs) to enable continuous and proactive monitoring of operational risk exposures.
- Analyse operational risk events, determine root causes, and propose actionable mitigation strategies to reduce incident recurrence.
- Establish, maintain, and manage an operational risk event reporting system and loss database.
- Investigate risk incidents and near-miss events, extract lessons learned, and recommend control improvements to prevent future occurrences.
- Support the development and implementation of Business Continuity Plans (BCP) and disaster recovery strategies to ensure organisational resilience.
- Contribute to crisis management planning, enabling the bank to respond effectively to operational disruptions.
- Design and deliver training programmes and awareness campaigns on operational risk management for staff across all levels.
- Champion a risk-aware culture through workshops, knowledge-sharing sessions, and internal communications.
- Prepare accurate and insightful operational risk reports for presentation to senior management, risk committees, and regulators.
- Track and follow up on corrective actions arising from risk assessments, audit findings, and incident reviews to ensure timely resolution.
- Must be able to design and operationalise a risk management framework aligned to Basel II/III, COSO, and ISO 31000 standards within a banking environment.
- Must demonstrate the ability to conduct RCSAs, manage risk event databases, and translate findings into practical control improvements.
- Must be capable of interpreting CBK regulatory guidelines and embedding compliance requirements into day-to-day risk processes.
- Must be able to analyse complex risk data, identify trends, and communicate findings clearly to both technical and non-technical stakeholders.
- Must have hands-on experience managing operational risk incidents, including root cause analysis and follow-through on remediation actions.
- Must be able to support and coordinate BCP testing, disaster recovery exercises, and crisis response activities.
- Must demonstrate strong stakeholder engagement skills, including the ability to influence business unit leaders on risk matters without direct authority.
- A Bachelor's degree in Finance, Business Administration, Risk Management, or a related field is required.
- At least 3–5 years of experience in operational risk management, internal audit, or compliance within the banking or financial services sector.
- Professional certifications such as CRISC, FRM, PRM, FRR, or ORM are a distinct added advantage.
Equity Bank offers a competitive remuneration package commensurate with experience and qualifications. Based on market benchmarks for this role and seniority level in the Kenyan banking sector, the estimated monthly gross salary ranges between KES 150,000 and KES 250,000. The bank also provides a comprehensive benefits package typical of a top-tier financial institution.
- Medical insurance cover for employee and dependants
- Performance-based bonus
- Professional development and certification support
- Staff banking benefits including preferential loan rates
This role is ideal for a mid-level risk professional with a solid grounding in operational risk within the banking or financial services sector. You are someone who combines strong analytical capability with excellent communication skills, and who can work independently while influencing cross-functional teams. You are process-driven, deadline-conscious, and passionate about building robust risk frameworks that protect both the bank and its customers.
Please do not apply if you have fewer than 3 years of direct experience in operational risk, internal audit, or compliance within a regulated financial institution, or if you do not have a strong working knowledge of risk management frameworks such as Basel II/III or RCSA methodologies. This role requires someone who can hit the ground running with minimal supervision.
- Prepare an updated CV clearly highlighting your operational risk experience, key achievements, and any relevant professional certifications.
- Write a concise cover letter outlining why you are the ideal candidate for this role and how your experience aligns with the key responsibilities.
- Submit your application through Equity Bank's official careers portal or the job platform where this role was advertised.
- Ensure your application is complete before submission — incomplete applications will not be considered.
- Due to the volume of applications expected, only shortlisted candidates will be contacted for the next stage of the recruitment process.
Requirements Breakdown
Must Have
- Proven experience designing and operationalising risk management frameworks aligned to Basel II/III, COSO, or ISO 31000 in a banking environment
- Demonstrated ability to conduct Risk Control Self-Assessments (RCSAs) and manage operational risk event databases
- Strong knowledge of Central Bank of Kenya (CBK) regulations and international banking standards
- Experience analysing operational risk incidents, determining root causes, and implementing mitigation strategies
- Ability to develop and deliver risk awareness training and communicate complex risk concepts to non-technical audiences
Nice to Have
- Relevant professional certification (e.g. CRMA, FRM, or CRISC)
- Prior experience supporting Business Continuity Planning (BCP) and disaster recovery initiatives
- Experience with operational risk reporting tools and databases
- Background in financial crime, compliance, or audit within a banking or large financial institution
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Salary Context
Competitive mid-to-senior assistant manager salary for Nairobi financial services
The KES 150,000–250,000 monthly range reflects a solid mid-level position at a tier-1 bank; actual placement will depend on experience depth, relevant certifications, and track record managing enterprise risk frameworks. Risk professionals with Basel III expertise and prior banking experience typically sit in the upper half of this band.
About Equity Bank
Equity Bank is one of Kenya's largest and most prominent retail and commercial banks, with a significant presence across East Africa and a strong reputation for innovation and customer-centric banking. As a systemically important financial institution, Equity operates under strict CBK oversight and is invested in world-class governance, risk management, and digital transformation. Working here offers exposure to large-scale financial operations, regulatory complexity, and the opportunity to influence risk culture at scale.
Likely Interview Questions
- 1
Can you walk us through a real operational risk framework you've designed or enhanced? What standards did you align it to, and how did you ensure buy-in from business units?
- 2
Describe a significant operational risk incident you investigated. What root causes did you identify, and what controls did you recommend to prevent recurrence?
- 3
How do you approach designing Key Risk Indicators (KRIs) that are both meaningful to senior management and actionable for business unit teams?
- 4
Tell us about your experience with RCSAs. How do you ensure comprehensive coverage and that findings translate into realistic, implemented controls?
- 5
Central Bank of Kenya has been tightening operational risk expectations under recent guidance. How do you stay current with regulatory changes, and can you give an example of how you've adapted your framework in response?
Application Tips
Highlight specific Basel II/III or COSO framework implementations you've led—include metrics (e.g. 'operationalised RCSAs across 12 business units', 'reduced operational loss events by 25%'). Equity will want evidence of hands-on delivery, not just knowledge.
Emphasise your track record translating compliance requirements into practical controls and dashboards. Use concrete examples of KRIs you've designed and how they drove action in business units.
Demonstrate familiarity with CBK regulations and recent prudential guidance; mention any prior banking audit, compliance, or risk roles. Show you understand the Kenyan financial regulatory environment specifically, not just generic banking frameworks.
Career Path
Roles that lead here
Where this leads
Skills & Keywords
Honest Assessment
Green Flags
- Clear alignment to global standards (Basel II/III, COSO, ISO 31000) and CBK regulations; signals a mature, well-governed risk function and likely strong career development.
- Emphasis on culture-building and training delivery alongside technical risk work; shows Equity values risk awareness holistically, not just compliance checkbox activity.
- Explicit mention of Business Continuity Planning and crisis management; indicates the role touches strategic resilience, not just incident reporting—higher-impact and more interesting work.
- Large, reputable institution (Equity Bank) with public visibility and regulatory importance; strong CV credential, job stability, and access to complex, large-scale banking challenges.
Watch Out
- The job description cuts off mid-sentence ('Must demonstrate the ability to conduct RCSAs, manage risk event databases, and translate findings into practica'), suggesting the full posting was incomplete—check with Equity for the complete role specifications before applying.
- No mention of specific software tools, systems, or platforms the role uses (e.g. risk databases, reporting tools, ERP); this could mean heavy manual processes or unclear tool landscape—consider asking during interview.
- Limited visibility into team structure, reporting lines, or cross-functional partnership dynamics; clarify who you'll report to and which business units you'll collaborate with most closely.
A Day in the Life
Monday morning you present operational risk dashboard findings to the executive risk committee, highlighting emerging KRI trends and a near-miss event from the previous week. Mid-week you lead an RCSA workshop with the retail lending team to map process risks and review existing controls; the data feeds into your risk event database and informs a revised control matrix. You also analyse a reported operational incident (system downtime, staffing issue, or process breach), interview involved parties, and draft a root-cause report with control recommendations for management follow-up. Thursday includes delivery of a risk awareness training session for new back-office staff and a call with CBK relationship managers to discuss your framework enhancements. Throughout the week you juggle ad-hoc data requests from audit, compliance reviews of your event logs, and follow-up on corrective actions from prior assessments.
Frequently Asked Questions
What qualifications do I need to be an Assistant Manager, Operational Risk at Equity Bank?
You must have hands-on experience designing and implementing operational risk frameworks aligned to Basel II/III, COSO, or ISO 31000 in a banking environment, plus proven ability to conduct RCSAs and manage risk databases. A relevant certification (CRMA, FRM, or CRISC) is a strong advantage, and deep familiarity with CBK regulations is essential.
Is the Assistant Manager, Operational Risk role at Equity Bank remote or office-based?
The posting specifies the location as Nairobi, suggesting this is an office-based role. Confirm hybrid or remote flexibility directly with Equity's HR team during the application process.
How much does an Assistant Manager, Operational Risk earn at Equity Bank?
The posted salary range is KES 150,000–250,000 per month. Actual placement depends on your experience, certifications, and track record—candidates with strong Basel III expertise and proven banking risk management experience typically sit in the upper half of the band.
What are the career growth opportunities for this role?
This is a stepping stone to senior manager or head-of-function roles in operational risk, enterprise risk management, or compliance. At a major bank like Equity, you gain exposure to regulatory relationships, strategic resilience initiatives, and large-scale risk culture—all of which prepare you for director-level or Chief Risk Officer trajectories.
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