HR & Administration Officer

Tibu Health is seeking a proactive and detail-oriented HR & Administration Officer to support the full spectrum of human resource and administrative functions across the organisation. This role is central to ensuring that Tibu Health's people operations run smoothly, compliantly, and effectively — supporting both clinical and non-clinical teams in a fast-paced healthcare environment.

Reporting to senior management, the successful candidate will handle everything from recruitment and onboarding to payroll inputs, employee relations, facility management, and vendor coordination. If you are passionate about building people-centred workplaces and thrive in environments where no two days are the same, this role is for you.

• Coordinate end-to-end recruitment activities including job postings, candidate screening, interview scheduling, and reference checks.
• Prepare employment contracts, onboarding documentation, and facilitate new employee orientation programmes.
• Maintain accurate, up-to-date employee records, personnel files, and HR information system (HRIS) data.
• Serve as the first point of contact for employee HR inquiries, grievances, and disciplinary matters.
• Support employee engagement initiatives, wellness programmes, and a positive workplace culture.
• Coordinate probation reviews and annual performance appraisals; track performance improvement plans.
• Ensure compliance with Kenyan labour laws, statutory requirements, and internal HR policies.
• Monitor contract renewals, leave balances, and mandatory employee documentation.
• Prepare monthly payroll inputs including leave, overtime, deductions, and allowances; coordinate statutory remittances.
• Manage employee benefits including medical insurance, pension schemes, and other staff benefits.
• Coordinate staff training programmes, maintain training records, and monitor mandatory certifications for clinical staff.
• Oversee day-to-day administrative operations of corporate offices including supplies, inventory, and procurement requests.
• Maintain an up-to-date fixed asset register and coordinate issuance and recovery of company assets.
• Manage relationships with vendors and facility service providers; monitor service contracts and renewals.
• Prepare HR and administrative reports and maintain organised filing systems.

• Demonstrate at least 3 years of hands-on HR and administration experience, preferably within a healthcare or multi-site organisation.
• Apply working knowledge of Kenyan labour laws, Employment Act, and statutory compliance requirements (NSSF, NHIF, PAYE, NITA).
• Manage payroll preparation processes accurately and handle benefits administration without supervision.
• Handle sensitive employee relations matters — grievances, disciplinaries, and PIPs — with professionalism and discretion.
• Use HRIS platforms and Microsoft Office Suite (especially Excel) to manage data and generate reports.
• Communicate clearly and confidently across all levels of staff, from clinical officers to senior management.
• Coordinate multiple administrative functions simultaneously, demonstrating strong organisational and time-management skills.
• Hold a Bachelor's degree in Human Resource Management, Business Administration, or a related field; IHRM membership is an added advantage.

Based on Kenyan market benchmarks for mid-level HR Officer roles in the healthcare sector, the estimated monthly gross salary for this position ranges between KES 70,000 and KES 110,000, commensurate with experience and qualifications. Tibu Health also offers a competitive benefits package including medical insurance coverage, pension contributions, and opportunities for professional development within a growing health-tech organisation.

Ideal candidate: A self-driven HR professional with 3–5 years of generalist HR experience who is comfortable wearing multiple hats — handling people operations in the morning and coordinating facility vendors in the afternoon. You understand healthcare environments, appreciate compliance, and genuinely care about employee experience. IHRM-registered professionals with exposure to clinical workforce management will have a distinct advantage.

Do not apply if: You have fewer than 3 years of practical HR experience, have no working knowledge of Kenyan labour law, or are looking for a purely administrative role with no HR responsibilities. This position requires both HR depth and administrative versatility.

• Prepare an updated CV clearly highlighting your HR and administration experience.
• Write a concise cover letter addressed to the Hiring Manager at Tibu Health, explaining why you are the right fit for this role.
• Submit your application through the Tibu Health careers portal or the job platform where this listing appears.
• Shortlisted candidates will be contacted for an initial screening interview followed by a panel interview.
• Only shortlisted applicants will be contacted. If you do not hear back within 3 weeks of the closing date, consider your application unsuccessful.