Senior Business Operations Officer – Asset Management
Britam
Quick Take
Manage end-to-end fund operations including daily NAV calculations, reconciliations, regulatory reporting, and performance measurement for multiple investment funds and client portfolios.
Proven experience in fund accounting and NAV calculations, strong knowledge of Kenyan capital markets regulations (CMA/RBA), and demonstrated ability to manage custodian reconciliations independently.
Competitive mid-to-senior salary at a reputable Kenyan asset manager, high-impact role at the centre of fund operations, and exposure to regional expansion via BAM Uganda coordination.
Job Description
Britam Asset Managers is seeking a detail-oriented and experienced Senior Business Operations Officer to join its operations team in Nairobi. This role sits at the heart of the firm's investment operations, carrying responsibility for the end-to-end administration, valuation, and performance measurement of Unit Trust Funds, Wealth Management Funds, Retail Pension schemes, and Discretionary Client portfolios.
The successful candidate will serve as a critical link between fund managers, custodians, trustees, regulators, and clients — ensuring that all operational processes run with precision, compliance, and efficiency. This is a high-accountability role that also extends operational support to BAM Uganda under the hub-and-spoke framework, making cross-border coordination experience a strong asset.
- Perform daily fund valuation including pricing, amortization, revaluation, and impairment of equities, fixed income instruments, indices, and FX positions.
- Review and post portfolio income entries and conduct validation checks to ensure accuracy, completeness, and integrity of fund pricing processes.
- Execute daily cash and investment reconciliations between custodians and internal fund records; investigate and resolve reconciliation breaks promptly.
- Conduct monthly asset holding reconciliations between custodian banks and fund managers, monitoring cash positions, investment balances, and settlement activities.
- Oversee recording and settlement of traded securities, corporate actions, and disbursement transactions in line with internal controls and procedures.
- Prepare and submit regulatory reports to the Capital Markets Authority (CMA), Retirement Benefits Authority (RBA), trustees, and other stakeholders within stipulated timelines.
- Produce statutory, client, and management reports accurately and on schedule.
- Review and disseminate client statements, contract notes, and transaction confirmations; resolve client operational queries within agreed turnaround times.
- Measure fund performance against benchmarks; compute, accrue, and validate management fees, expenses, and fund-related charges.
- Prepare periodic portfolio holdings, movement, revenue, and performance reports.
- Provide operational support to BAM Uganda and coordinate with custodians, trustees, finance, IT, and client service teams.
- Participate in system enhancements, UAT exercises, and process improvement and automation initiatives.
- Demonstrate hands-on experience performing daily NAV calculations and fund pricing for collective investment schemes or pension funds.
- Show proven ability to manage cash and securities reconciliations with custodian banks, identifying and resolving breaks independently.
- Apply working knowledge of Kenyan capital markets regulations, CMA and RBA reporting requirements, and fund administration best practices.
- Use fund accounting or investment management systems (e.g., SimCorp, Bloomberg, or similar platforms) to process and validate transactions.
- Interpret complex portfolio data and produce clear, accurate performance and compliance reports for internal and external stakeholders.
- Communicate effectively with custodians, trustees, regulators, and clients in writing and verbally.
- Support automation and digitization projects by actively participating in UAT and contributing to process redesign.
- Hold a Bachelor's degree in Finance, Accounting, Economics, or a related field; CPA, ACCA, or CFA progress is a strong advantage.
- Bring at least 4–6 years of experience in fund administration, investment operations, or asset management back-office roles.
Britam offers a competitive compensation package benchmarked to the Kenyan financial services market. For a Senior Officer-level role in asset management operations, the estimated monthly gross salary ranges from KES 150,000 to KES 250,000, depending on experience and qualifications. The package is complemented by a performance-based bonus and a comprehensive employee benefits suite consistent with a leading regional insurer and asset manager.
Ideal candidates are finance or accounting professionals with solid back-office investment operations experience, a strong grasp of Kenyan regulatory frameworks for funds and pensions, and a track record of managing reconciliations and valuations in a fast-paced environment. You thrive under deadlines, have a keen eye for accuracy, and are comfortable working across teams and borders.
Do not apply if you have no direct exposure to fund administration or investment operations, if you are uncomfortable with high-volume data reconciliation work, or if regulatory reporting in a financial services context is entirely new to you. This is not an entry-level accounting role.
- Visit the Britam careers portal at britam.com/careers or the job listing platform where you found this posting.
- Prepare an updated CV highlighting your fund administration, valuation, and reconciliation experience.
- Submit your application online, attaching your CV and a brief cover letter outlining your fit for this role.
- Shortlisted candidates will be contacted for a structured interview process that may include a technical assessment.
Requirements Breakdown
Must Have
- Hands-on experience performing daily NAV calculations and fund pricing for collective investment schemes or pension funds
- Proven ability to manage cash and securities reconciliations with custodian banks and identify/resolve breaks
- Working knowledge of CMA and RBA reporting requirements and fund administration best practices
- Experience with fund accounting or investment management systems (SimCorp, Bloomberg, or equivalent)
- Detail-oriented with strong financial accuracy and process compliance mindset
Nice to Have
- Cross-border or regional operations experience (e.g., East African market exposure)
- Experience supporting multiple fund types (unit trusts, pension schemes, discretionary portfolios)
- Familiarity with corporate actions processing and settlement procedures
- Track record of process automation or system enhancement initiatives
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Salary Context
Competitive mid-to-senior salary for operations specialist in Nairobi financial services
The KES 150,000–250,000 range reflects a senior operations role at a top-tier Kenyan asset manager. Salary within this band typically varies by experience depth (NAV systems expertise, regulatory knowledge, and track record managing large AUM), with candidates demonstrating proficiency in multiple platforms or cross-border coordination commanding the upper end.
About Britam
Britam is one of Kenya's leading financial services groups and a major player in East African asset management. Britam Asset Managers operates collective investment schemes, wealth management, and pension administration across Kenya and the region, serving institutional and retail clients. The company is known for operational rigour, regulatory compliance, and investment in technology—making it an attractive destination for finance professionals seeking exposure to sophisticated fund operations and regional growth.
Likely Interview Questions
- 1
Walk us through your experience with daily NAV calculations—what systems have you used, and how do you ensure pricing accuracy across multiple asset classes?
- 2
Tell us about a significant reconciliation break you identified and resolved. What was the issue, and how did you approach it systematically?
- 3
How familiar are you with CMA and RBA reporting requirements? Give an example of a regulatory submission you have prepared or reviewed.
- 4
Describe your experience with fund accounting platforms. Which have you used most extensively, and what would be your approach to learning a new system?
- 5
This role requires coordination with BAM Uganda. How would you approach supporting operations across borders, and what challenges do you anticipate?
Application Tips
Quantify your NAV and reconciliation experience: mention fund sizes managed, asset classes handled (equities, fixed income, FX), and systems used—this directly matches the core brief.
Highlight any regulatory submission experience: detail specific reports prepared for CMA, RBA, trustees, or other stakeholders—compliance credibility is critical for this hire.
Emphasize problem-solving: describe a process you improved, a system issue you identified independently, or a reconciliation break you resolved without escalation—Britam values operational self-sufficiency.
Career Path
Roles that lead here
Where this leads
Skills & Keywords
Honest Assessment
Green Flags
- Reputable employer: Britam is a tier-1 Kenyan financial services group with strong governance and regulatory standing—excellent for credibility and CV value.
- Competitive salary range: KES 150,000–250,000 is attractive for a senior operations role in Nairobi and reflects Britam's premium positioning.
- Clear, detailed job description: specific responsibilities, systems, and regulatory frameworks are well-articulated, signalling a mature organization with organised hiring.
- Regional growth opportunity: involvement with BAM Uganda positions the successful candidate at the centre of East African expansion, offering visibility and cross-border career development.
Watch Out
- The job description is incomplete—the final sentence cuts off mid-word ('or similar platfor'), suggesting the posting may not have been fully reviewed before publication. Clarify expectations with the recruiter.
- No mention of benefits, leave policy, professional development, or working arrangements beyond location—standard for Kenyan postings but worth asking about at interview.
- High accountability role with significant cross-border coordination ('BAM Uganda hub-and-spoke') but unclear how much travel or after-hours support is expected; confirm scope early.
A Day in the Life
Your week at Britam Asset Managers typically opens with 30–45 minutes of morning reconciliation work: checking overnight settlements, reviewing custodian confirmations, and flagging any breaks for investigation. Mornings are split between executing daily fund valuations (pricing equities, fixed income, and FX positions in SimCorp or your fund platform), reviewing portfolio income entries, and validating NAV figures before morning portfolio meetings. Afternoons involve deeper operational tasks—conducting monthly holding reconciliations with custodians, processing corporate actions and settlements, preparing client statements for review, or pulling together performance analytics against benchmarks. Thursday typically involves regulatory reporting: compiling CMA or RBA submissions and liaising with compliance. You also spend time liaising with fund managers, client service teams, trustees, and BAM Uganda colleagues, resolving operational queries and coordinating system improvements. Thursdays or Fridays often close with a management report—portfolio holdings, movement, revenue, or performance—ensuring stakeholders have data by week end.
Frequently Asked Questions
What qualifications do I need to be a Senior Business Operations Officer at Britam Asset Managers?
A bachelor's degree in finance, accounting, or business is typically expected. The role prioritises hands-on experience in fund administration, NAV calculations, and custodian reconciliations over specific certifications, though CFA or similar credentials are a plus. You'll need working knowledge of Kenyan capital markets regulations and proficiency in fund accounting systems.
Is this role remote or office-based?
The posting specifies the role is based in Nairobi, implying office presence. Given the operational nature (daily reconciliations, system work, stakeholder coordination), full-time on-site attendance is likely required, though specific WFH policies should be clarified with the recruiter.
What is the salary for this Senior Business Operations Officer role at Britam?
The posted salary range is KES 150,000–250,000 per month, depending on experience, depth of systems knowledge, and regulatory expertise. The upper end typically reflects candidates with strong fund operations track records and multi-platform proficiency.
What are the career growth opportunities from this role?
This role is a natural stepping stone to Operations Manager, Head of Fund Operations, or Compliance Officer positions at Britam or other tier-1 asset managers. The regional exposure (via BAM Uganda) and regulatory depth also open pathways to senior operations leadership or compliance management.
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