Senior Manager – Product Administration, Monitoring & Tracking
KCB Bank
Quick Take
Oversee end-to-end loan administration, collateral management, credit monitoring, and portfolio reporting for KCB Bank's Asset Based Financing and Insurance Premium Financing portfolios.
At least 7 years of banking experience with a minimum of 5 years in Asset Based Financing, strong expertise in loan documentation and collateral registration, and proven portfolio performance reporting skills.
A senior leadership position at East Africa's largest bank with significant impact over a high-value financing portfolio and clear scope for strategic influence within a well-established institution.
Job Description
KCB Bank is one of East Africa's largest and most trusted financial institutions, with a strong presence across Kenya and the wider region. The bank offers a broad range of financial products and services, including retail banking, corporate banking, asset-based financing, and insurance premium financing. KCB is committed to driving financial inclusion and economic growth through innovative banking solutions.
KCB Bank is seeking an experienced and results-driven Senior Manager – Product Administration, Monitoring & Tracking to oversee the end-to-end loan administration and asset monitoring function within the Asset Based Financing (ABF) and Insurance Premium Financing (IPF) portfolio. This is a senior leadership role requiring deep expertise in loan documentation, collateral management, credit monitoring, and portfolio performance reporting.
- Ensure compliance with agreed turnaround times (TAT) on the issuance of release letters and cross-checking of documentation checklists to facilitate release orders by the Securities Documentation Centre (SDC).
- Manage the end-to-end loan booking process for both Retail and Corporate ABF loans.
- Ensure adherence to Bank policy and prudential guidelines at all times.
- Update ABF manuals and policies in liaison with relevant business units to align with current business needs.
- Review unit processes to identify potential operational loss areas and escalate findings to the unit head with a corresponding action plan.
- Report operational losses to the Operational Risk Management Department promptly.
- Monitor the non-performing loan book to ensure it does not exceed the bank's agreed threshold, through regular review of credit reports and partnership meetings.
- Monitor the status of ABF and IPF accounts and coordinate timely action by Credit Support, Portfolio Managers, and Branch Managers.
- Provide efficient customer service to all internal and external clients.
- Collate and prepare unit reports including Disbursements, Approvals, Dashboards, and Annual Budget/Targets in liaison with ABF Relationship Managers and the Dealer Relationship Desk.
- A University Degree from a recognised institution.
- At least 7 years of banking experience in financial services, with a minimum of 5 years specifically in Asset Based Financing.
- At least 3 years of experience in loan administration, asset monitoring, and tracking systems.
- At least 3 years of experience in portfolio performance reporting and Insurance Premium Financing mechanics.
- At least 3 years of experience with loan and facility documentation including loan agreements, facility offer letters, term sheets, security documentation, and pre- and post-disbursement controls.
- Hands-on experience with collateral registration including vehicles, equipment, receivables, charge documentation, deeds of assignment, logbook loans/chattel mortgages, and debentures (fixed and floating charges).
- Solid understanding of IPF documentation and its legal enforceability.
- Entrepreneurial and commercial thinking with strong problem-solving and analytical skills.
- Integrity and courage to challenge the status quo across business units.
- Strong persuasion, communication, management, and organisational skills.
Requirements Breakdown
Must Have
- University degree from a recognised institution
- Minimum 7 years of banking experience, with at least 5 years specifically in Asset Based Financing
- At least 3 years in loan administration, asset monitoring, and tracking systems
- Hands-on experience with collateral registration including vehicles, equipment, logbook loans, debentures, and deeds of assignment
- At least 3 years of experience with loan and facility documentation including facility offer letters, term sheets, and pre/post-disbursement controls
Nice to Have
- Experience with Insurance Premium Financing mechanics and documentation
- Familiarity with operational risk management frameworks and loss reporting
- Experience updating banking manuals and policies in collaboration with cross-functional units
- Prior exposure to Securities Documentation Centre processes and credit support coordination
Don't meet every requirement? Tailor your CV to close the gap →
Salary Context
Unspecified salary for a Senior Manager role at one of Kenya's top-tier banks
Senior Manager roles in banking and financial services in Nairobi typically command KES 250,000–450,000 per month depending on the institution and portfolio size; KCB Bank, as a Tier 1 lender, generally offers competitive compensation packages that include benefits, bonuses, and pension contributions, which may partially offset any base salary ambiguity.
About KCB Bank
KCB Bank is one of East Africa's largest and most profitable financial institutions, operating across Kenya, Uganda, Tanzania, Rwanda, Burundi, Ethiopia, and South Sudan, with total assets exceeding KES 1 trillion. The bank offers a comprehensive suite of services spanning retail, corporate, mortgage, asset-based, and digital banking, and plays a central role in driving financial inclusion across the region. Working at KCB means joining a brand with deep institutional credibility, a strong internal career development culture, and the resources to make a meaningful impact at scale.
Likely Interview Questions
- 1
Can you walk us through your end-to-end experience managing an Asset Based Financing portfolio, including how you handled non-performing loans?
- 2
Describe a specific situation where you identified an operational risk gap in a loan administration process and the action plan you implemented to address it.
- 3
How have you managed collateral registration and monitoring across multiple asset classes such as vehicles, equipment, and receivables simultaneously?
- 4
What systems or tools have you used for portfolio performance reporting and credit monitoring, and how did you ensure data accuracy for executive dashboards?
- 5
How do you ensure your team consistently meets turnaround times on release letters and documentation checklists without compromising compliance with bank policy?
Application Tips
Quantify your ABF portfolio experience in your CV — include the size of the loan book you managed, the number of accounts, and any measurable improvements in NPL ratios or TAT compliance you achieved.
Highlight your specific collateral registration experience explicitly, naming the instruments you have worked with (logbook loans, debentures, chattel mortgages) as these are directly listed requirements and will be screened for.
Demonstrate cross-functional leadership by showcasing examples where you coordinated between Credit Support, Relationship Managers, Branch Managers, and risk teams, as this role requires significant stakeholder management.
Career Path
Roles that lead here
Where this leads
Skills & Keywords
Honest Assessment
Green Flags
- KCB Bank is a Tier 1 institution with a strong reputation across East Africa, offering significant career stability and brand credibility.
- The role carries genuine senior leadership scope — overseeing policy updates, operational risk escalation, and cross-departmental coordination — making it a substantive step up for experienced ABF professionals.
- The breadth of the portfolio (both ABF and IPF, retail and corporate) provides rich exposure to multiple financing products, which strengthens long-term career versatility.
- The position is based in Nairobi, Kenya's financial hub, with access to KCB's extensive regional network and internal mobility opportunities.
Watch Out
- No salary range is disclosed, which can make it difficult for candidates to assess whether the offer aligns with their expectations before investing time in the application process.
- The job description appears to be cut off mid-sentence in the requirements section ('Solid understanding of IPF documentation and'), suggesting the posting may be incomplete and some requirements may not be fully communicated.
A Day in the Life
On a typical Monday, you might start by reviewing overnight credit reports and flagging any ABF or IPF accounts edging toward non-performing status, then join a partnership meeting with Credit Support and Portfolio Managers to coordinate remedial actions. Mid-week could involve reviewing loan documentation checklists submitted by the Securities Documentation Centre, preparing a disbursements and approvals dashboard for senior leadership, and meeting with Relationship Managers to align on monthly budget targets. By Friday, you may be finalising an operational risk report for the Risk Management Department, reviewing a draft policy update to the ABF manual, and ensuring all release letters have been issued within agreed turnaround times — all while fielding queries from internal and external clients across the portfolio.
Frequently Asked Questions
What qualifications do I need to apply for the Senior Manager – Product Administration, Monitoring & Tracking role at KCB Bank?
You need a university degree from a recognised institution, at least 7 years of banking experience with a minimum of 5 years in Asset Based Financing, and at least 3 years each in loan administration, portfolio reporting, and loan/facility documentation.
Is the Senior Manager – Product Administration, Monitoring & Tracking role at KCB Bank a remote or hybrid position?
The role is listed as a full-time position based in Nairobi, and given the hands-on nature of loan documentation, collateral management, and cross-departmental coordination, it is most likely an on-site role.
How much does a Senior Manager – Product Administration, Monitoring & Tracking earn at KCB Bank?
KCB Bank has not disclosed a salary for this role; however, comparable Senior Manager positions in Nairobi's Tier 1 banking sector typically range from KES 250,000 to KES 450,000 per month, often supplemented by performance bonuses and benefits.
What are the career growth opportunities after this role at KCB Bank?
This role is a strong springboard toward Head of Asset Based Financing or Director-level credit operations positions, and KCB's regional footprint across East Africa also opens pathways into broader group-level leadership roles.
Free Match Score
See how well you match this job
Upload your CV and get an instant AI score showing exactly how well your experience matches this Senior Manager – Product Administration, Monitoring & Tracking role. Free, takes 30 seconds.
Get My Match Score — FreeNo credit card needed
Boost your chances
AI-tailored for: Senior Manager – Product Administration, Monitoring & Tracking at KCB Bank