Communications Officer

Gertrude's Children's Hospital, East and Central Africa's most established paediatric hospital, is seeking a creative and purpose-driven Communications Officer to join its team in Nairobi. Founded in 1947, this not-for-profit institution serves over 300,000 outpatients annually across 15 facilities and is deeply committed to transforming children's health outcomes across the region.

In this role, you will be at the heart of the hospital's storytelling and outreach efforts — crafting compelling narratives that connect donors, partners, and the public with the hospital's life-changing impact. You will manage content across digital and print platforms, support fundraising communications, and ensure that every story told respects the dignity and confidentiality of the children and families served.

• Develop and execute communications strategies aligned with the hospital's fundraising, awareness, and stakeholder engagement goals
• Create high-quality content including impact reports, donor updates, newsletters, social media posts, and press releases
• Manage day-to-day social media accounts — planning, scheduling, publishing, and engaging with audiences across platforms
• Conduct photography and videography at hospital events, patient stories (with consent), and community outreach activities
• Design visual assets using tools such as Adobe Creative Suite, Canva, CapCut, or Premiere Pro for both digital and print use
• Produce compelling donor communications that demonstrate programmatic impact and support fundraising campaigns
• Maintain brand consistency across all internal and external communications materials
• Collaborate with the fundraising, clinical, and programme teams to gather stories, data, and updates for reporting
• Monitor communications performance metrics and provide regular analytics reports to inform strategy
• Ensure all communications adhere to ethical storytelling standards, safeguarding policies, and beneficiary confidentiality protocols
• Support media relations including drafting talking points, coordinating interviews, and managing press enquiries

• Demonstrate ability to craft emotionally resonant, data-backed donor and impact communications that drive engagement and giving
• Produce professional-grade visual content — including photography, short-form video, and designed graphics — independently and under tight deadlines
• Manage multiple social media channels with a clear content calendar, community management discipline, and performance tracking
• Apply ethical storytelling frameworks confidently, including safeguarding protocols when featuring children or vulnerable beneficiaries
• Work cross-functionally with clinical, programme, and fundraising teams to translate complex health information into accessible public messaging
• Use analytics tools to measure content performance and adapt strategy based on data insights
• Hold a Bachelor's degree in Communications, Public Relations, Marketing, Development Studies, or a related field
• Bring a minimum of 3–5 years of hands-on experience in communications, preferably within a non-profit, NGO, or healthcare environment
• Present a strong portfolio demonstrating impact reports, donor communications, graphic design work, and video production

The salary for this role is not explicitly stated. Based on Kenyan market benchmarks for a mid-level communications officer in the NGO and healthcare sector with 3–5 years of experience, the estimated monthly gross salary ranges between KES 100,000 and KES 180,000. Gertrude's Children's Hospital, as a reputable not-for-profit institution, typically offers a competitive package commensurate with experience and qualifications.

• Medical cover (likely extended to dependants given the hospital's nature)
• Stable, mission-driven work environment
• Opportunities for professional development in health communications
• Access to a well-established institutional network across East and Central Africa

This role is ideal for a mid-career communications professional who is passionate about children's health and social impact. You thrive in environments where your creativity directly contributes to fundraising success and community trust. You are equally comfortable behind a camera, in front of a design tool, and writing a compelling donor story — and you understand the sensitivity required when working with children and healthcare narratives.

You should NOT apply if you have fewer than 3 years of practical communications experience, lack a demonstrable portfolio of multimedia and donor communications work, or are uncomfortable navigating the ethical complexities of storytelling in a healthcare or child-focused setting.

Interested and qualified candidates should apply through the Gertrude's Children's Hospital official careers page or the platform where this role is listed. Prepare and submit the following:

• An updated CV highlighting relevant experience in communications, content creation, and multimedia production
• A cover letter outlining your motivation for joining Gertrude's Children's Hospital and your key achievements in communications
• A portfolio or portfolio link showcasing impact reports, donor communications, graphic design, and video samples

The application deadline is 22nd June 2026. Only shortlisted candidates will be contacted. Please note: Never pay any fee for assessment, certification, or notarisation as part of any recruitment process.