Human Resources Officer
Connect Coffee Roasters
Quick Take
Build and manage all people operations for a growing coffee company—recruiting, onboarding, employee relations, compliance, and staff development—while serving as the HR backbone for a dynamic team.
Full-cycle recruitment experience, solid knowledge of Kenya Employment Act and Labour Relations Act, and strong employee relations and conflict resolution skills.
Opportunity to shape company culture from the ground up at a growing local business, with a competitive salary range and hands-on impact across the entire HR function.
Job Description
Connect Coffee Roasters is a dynamic and growing coffee roasting company based in Nairobi, Kenya, passionate about delivering exceptional coffee experiences. As the business scales, we are looking for a dedicated and people-focused Human Resources Officer to join our team and help build a thriving workplace culture rooted in fairness, growth, and performance.
In this role, you will be the backbone of our people operations — managing everything from hiring and onboarding to employee relations, compliance, and staff development. If you are an HR professional who thrives in a fast-paced, hands-on environment and genuinely cares about the people you support, this is your opportunity to make a meaningful impact.
- Lead end-to-end recruitment processes including job posting, shortlisting, interviewing, and onboarding new employees seamlessly into the organisation.
- Maintain accurate, up-to-date employee records and ensure all HR documentation — contracts, personal files, policy acknowledgements — is properly managed and stored.
- Administer employee benefits programs including health cover, leave entitlements, and ensuring timely and accurate processing of all related requests.
- Oversee and coordinate performance management cycles, including appraisals, goal-setting, and feedback sessions, to drive a high-performance culture.
- Ensure full compliance with Kenyan labour laws, Employment Act requirements, company policies, and applicable HR regulations.
- Serve as the first point of contact for employee concerns, grievances, and conflict resolution, promoting a respectful and productive work environment.
- Plan and coordinate staff training programs, capacity-building workshops, and professional development initiatives aligned with business goals.
- Support management in HR reporting, workforce planning, and the continuous improvement of HR processes and policies.
- Demonstrate hands-on experience managing full-cycle recruitment independently, from sourcing candidates to facilitating structured onboarding.
- Apply working knowledge of the Kenya Employment Act, Labour Relations Act, and related regulations to ensure organisational compliance at all times.
- Manage and resolve employee relations issues professionally, maintaining confidentiality and neutrality throughout conflict resolution processes.
- Design and administer performance appraisal frameworks that align individual goals with organisational objectives.
- Maintain meticulous HR records using HRIS tools or structured manual systems, ensuring data accuracy and accessibility.
- Communicate effectively — both verbally and in writing — with staff at all levels, from production floor employees to senior management.
- Coordinate multiple HR functions simultaneously with strong organisational and time-management skills in a fast-moving environment.
- Hold a Bachelor's degree in Human Resource Management, Business Administration, or a related field; CHRP-K certification or membership with IHRM Kenya is an added advantage.
- Bring at least 2–4 years of proven HR experience, preferably in a manufacturing, FMCG, or food and beverage setting.
The salary for this position is open and competitive, commensurate with your experience and qualifications. Based on current Kenyan market rates for a mid-level HR Officer role in Nairobi, candidates can expect a monthly gross salary in the range of KES 55,000 – KES 100,000. Connect Coffee Roasters is committed to recognising and rewarding talent fairly.
- Competitive salary benchmarked to market rates
- Opportunity to grow within a scaling Kenyan brand
- Collaborative and values-driven work environment
Ideal Candidate: You are a proactive, empathetic, and detail-oriented HR professional with at least 2 years of generalist HR experience. You understand the nuances of Kenyan labour law, you are comfortable wearing multiple hats, and you are excited about contributing to a company that is passionate about coffee and people in equal measure. You thrive without heavy supervision and take ownership of your portfolio.
Please do NOT apply if you have no hands-on HR experience beyond academic study, if you are looking for a purely administrative role with no people-engagement component, or if you are not based in Nairobi or able to work full-time on-site.
- Prepare an updated CV clearly highlighting your HR experience, key achievements, and any relevant certifications.
- Write a concise cover letter (one page maximum) explaining why you are a strong fit for this role at Connect Coffee Roasters.
- Submit your application through the Connect Coffee Roasters careers portal or the job platform where you found this listing.
- Ensure your application is submitted before the deadline of 6th July 2026. Late applications will not be considered.
- Only shortlisted candidates will be contacted for the next stage of the recruitment process.
Requirements Breakdown
Must Have
- Bachelor's degree in Human Resource Management, Business Administration, or related field
- Hands-on experience managing full-cycle recruitment independently (sourcing to onboarding)
- Working knowledge of Kenya Employment Act, Labour Relations Act, and HR compliance requirements
- Demonstrated experience in employee relations and conflict resolution
- Proficiency with HRIS tools or structured HR record management systems
Nice to Have
- CHRP-K (Chartered Human Resource Professional – Kenya) certification or equivalent professional qualification
- Experience designing and administering performance appraisal frameworks
- Exposure to staff training program coordination and learning & development initiatives
- Experience in a fast-paced, scaling business environment
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Salary Context
Competitive mid-range salary for HR Officer in Nairobi with potential for growth
The KES 55,000–100,000 range reflects a solid mid-market rate for an HR Officer role in Nairobi. Pay within this band will likely depend on experience level, CHRP-K certification, and prior track record in recruitment and compliance. HR professionals with 3+ years of hands-on experience and regulatory knowledge typically command the upper end of this range.
About Connect Coffee Roasters
Connect Coffee Roasters is a dynamic, locally based coffee roasting company in Nairobi building a reputation for quality and exceptional customer experiences. The company is in a growth phase and actively investing in team expansion and workplace culture, making this an ideal opportunity for an HR professional to make a tangible impact as the business scales. They value fairness, performance, and employee development—hallmarks of a company serious about becoming an employer of choice in Kenya's specialty coffee sector.
Likely Interview Questions
- 1
Walk us through your experience managing a full recruitment cycle from job posting to onboarding. What challenges did you face and how did you overcome them?
- 2
Tell us about a time you had to resolve a serious employee grievance or conflict. How did you approach it, and what was the outcome?
- 3
How have you ensured your previous employer remained compliant with Kenya Employment Act and Labour Relations Act requirements? Can you give a specific example?
- 4
Describe your experience with HRIS systems or HR record management. What tools have you used, and how proficient are you?
- 5
This is a hands-on role in a growing company. How do you prioritise and manage multiple HR functions simultaneously when resources are stretched?
Application Tips
Quantify your recruitment impact: mention how many hires you've made, cycle times you've achieved, and retention rates of your cohorts. Numbers stand out.
Explicitly highlight your knowledge of Kenyan labour law compliance—mention specific acts, audits, or compliance reviews you've led or supported.
If you hold CHRP-K or are pursuing it, make this prominent. It signals commitment to professional standards and is clearly valued here.
Share a concrete example of culture-building or employee engagement initiative you've designed—this role is framed as central to building culture, so show you've done this before.
Demonstrate that you've thrived in fast-paced, scaling environments. Mention company growth metrics (headcount, revenue) during your tenure to show you've scaled HR alongside business growth.
Career Path
Roles that lead here
Where this leads
Skills & Keywords
Honest Assessment
Green Flags
- Clear, detailed responsibility list shows this is a genuine, well-thought-out role rather than a vague 'wear many hats' posting.
- Company explicitly values fair workplace culture and growth—this indicates a values-driven employer likely to invest in HR function and employee experience.
- Salary range is transparent and competitive, suggesting a professional approach to hiring.
- Full-cycle recruitment ownership and strategic HR functions (training, compliance, performance management) indicate this role has real influence and career development potential.
Watch Out
- The job description cuts off mid-sentence at 'CHRP-K certifi'—unclear if certification is mandatory or nice-to-have. Clarify this in your application or first interview question.
- No mention of team size, budget, or HR technology stack beyond 'HRIS tools or manual systems'—this suggests the role may be largely solo HR work with limited resources or tech infrastructure.
- No explicit mention of remote work eligibility or flexible arrangements, despite common expectations for HR roles in Nairobi in 2024.
A Day in the Life
Your week at Connect Coffee Roasters typically spans three parallel tracks: recruitment (screening CVs, scheduling interviews with shortlisted candidates, coordinating new starter onboarding paperwork), compliance and administration (updating employee records, processing leave requests, preparing payroll inputs, reviewing policies against Kenya Employment Act updates), and people management (facilitating a performance feedback session with a department head, mediating an employee concern, planning a training workshop on safety or customer service). You're constantly context-switching between the production floor, the office team, and senior management—using HR tools to stay organised, legal documents and templates to ensure compliance, and genuine people skills to resolve conflicts and build trust. By Friday, you're likely reviewing the week's hiring pipeline, summarising HR metrics for the leadership team, and designing next month's development initiative.
Frequently Asked Questions
What qualifications do I need to be a Human Resources Officer at Connect Coffee Roasters?
You must hold a Bachelor's degree in Human Resource Management, Business Administration, or a related field. The posting references CHRP-K certification, suggesting it's valued or in progress, though exact requirement status is unclear from the posting. Hands-on recruitment experience and knowledge of Kenya Employment Act are essential.
Is the Human Resources Officer role at Connect Coffee Roasters remote or office-based?
The posting specifies the location as Nairobi but does not explicitly state remote work eligibility. This is a full-time role—clarify with the company whether flexibility is available, though hands-on employee relations and onboarding suggest a strong office presence is expected.
How much does a Human Resources Officer earn at Connect Coffee Roasters?
The salary range is KES 55,000–100,000 per month. Your position within that band will depend on your experience level, CHRP-K certification, and track record in recruitment and compliance. Entry-level HR officers with a degree typically start near the lower end; those with 3+ years of proven experience and certifications command the upper range.
What are the career growth opportunities for this role?
This is a foundational HR role in a growing company, positioning you to expand into HR Manager, HR Business Partner, or People Operations leadership as the business scales. Your success in building culture and systems here could lead to strategic HR influence and expanded team leadership within 2–3 years.
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