People & Culture Coordinator

Severin Sea Lodge, one of Kenya's premier coastal hospitality destinations, is seeking a driven and detail-oriented People & Culture Coordinator to elevate the quality of talent across its two hotel properties. This is a high-impact, hands-on role at the heart of the organisation's people strategy — responsible for building a consistent pipeline of top-tier talent and embedding a values-driven culture into every stage of the hiring journey.

Reporting closely to senior leadership, you will design and own a structured, metrics-led recruitment process that prioritises objective assessment, cultural alignment, and long-term employee performance. If you are passionate about people systems, love structure, and believe that great hiring is the foundation of great organisations, this role is built for you.

• Implement and manage a Topgrading-based structured hiring process across both hotel properties.
• Develop role-specific Job Scorecards that define clear performance expectations at the 6- and 12-month marks.
• Design and coordinate end-to-end screening workflows, including structured interview guides and assessment steps.
• Lead culture-fit evaluations by assessing candidates against the organisation's core values throughout the selection process.
• Build and maintain a proactive A-Player talent pipeline for critical and high-turnover roles.
• Conduct and coordinate thorough reference checks and ensure full compliance with hiring documentation standards.
• Track and report on key hiring KPIs including time-to-fill, quality-of-hire, 90-day retention rates, and probation pass rates.
• Collaborate with hiring managers and department heads to sharpen hiring decisions and improve onboarding quality.
• Continuously improve recruitment tools, templates, and processes based on data and stakeholder feedback.

• Demonstrated experience running end-to-end recruitment or HR coordination processes — you must be able to own a hire from brief to offer.
• Proven ability to design and facilitate structured, competency-based interviews that yield objective, comparable candidate assessments.
• Track record of using or building hiring scorecards, interview guides, or similar evaluation frameworks.
• Ability to define, track, and report on recruitment KPIs — you must be comfortable interpreting hiring data to drive decisions.
• Strong stakeholder engagement skills — you can align hiring managers, department heads, and leadership around consistent hiring standards.
• High level of discretion and integrity when handling sensitive candidate and employee data.
• Fluent in written and spoken English with strong documentation and communication skills.
• Personal values aligned with integrity, accountability, respectful communication, and a genuine service mindset.

Severin Sea Lodge offers a competitive compensation package aligned with your experience and the scope of the role. The estimated monthly salary range is KES 80,000 – 130,000, commensurate with relevant experience in recruitment or people operations within the hospitality or services sector.

• Competitive salary aligned with experience and role scope
• High-visibility role with direct influence on business performance
• Close collaboration with senior leadership and cross-functional teams
• Professional development in strategic recruitment and people systems
• Values-driven, accountability-focused work environment

Ideal candidates are structured, data-savvy HR or recruitment professionals who thrive in fast-paced environments, take ownership seriously, and are genuinely excited about building people systems that last. You may come from hospitality, services, or any sector where rigorous talent processes are valued. You are someone who holds themselves to the same high standards they apply when assessing others.

Do not apply if you prefer reactive, informal hiring processes, are uncomfortable with accountability metrics, or are looking for a purely administrative HR role. This position demands proactive ownership, process discipline, and a genuine passion for talent quality — not just filling seats.

• Prepare an updated CV highlighting your recruitment or HR coordination experience and any structured hiring tools you have used.
• Write a brief cover letter (no more than one page) explaining why you are the right fit for this role and how your values align with Severin Sea Lodge's culture.
• Submit your application through the Severin Sea Lodge careers portal or the job board where you found this listing.
• Shortlisted candidates will be contacted for a structured screening interview, followed by further assessment rounds.
• Only shortlisted applicants will be contacted. We appreciate your interest in joining the Severin Sea Lodge team.