Direct Sales Agent

Ngao Credit Limited, a licensed non-deposit taking Microfinance Institution (MFI) operating in Kenya since 2009, is seeking a results-driven Direct Sales Agent to join its growing team in Nairobi. This is a full-time, on-site role that places you at the frontline of the company's customer acquisition and revenue growth strategy.

As a Direct Sales Agent, you will be the face of Ngao Credit Limited — engaging potential borrowers and clients, presenting tailored financial solutions, and converting leads into loyal customers. If you thrive in a target-driven environment and are passionate about financial inclusion, this role is your opportunity to build a rewarding career in microfinance.

• Proactively identify, approach, and recruit potential customers for Ngao Credit's loan and financial products through field visits, referrals, and community outreach.
• Conduct compelling sales presentations and product demonstrations tailored to the specific financial needs of individual and business clients.
• Assess customer needs and recommend the most appropriate financial products and loan packages available.
• Meet and exceed monthly and quarterly sales targets as set by the Sales Manager.
• Maintain an up-to-date pipeline of prospects and follow up consistently to close deals.
• Onboard new clients by guiding them through the application and documentation process.
• Build and nurture long-term relationships with existing customers to encourage repeat business and referrals.
• Provide prompt, professional responses to customer inquiries and resolve complaints in a timely manner.
• Prepare and submit daily, weekly, and monthly activity reports to the line manager.
• Represent Ngao Credit Limited at promotional events, trade fairs, and community activations when required.

• Demonstrate a proven track record in direct sales, field sales, or business development — preferably within financial services, banking, or microfinance.
• Communicate clearly and persuasively in both English and Swahili, whether speaking with individual clients or presenting to groups.
• Build genuine rapport with diverse customer segments, including SME owners, salaried workers, and self-employed individuals.
• Navigate objections confidently and close sales using consultative selling techniques.
• Apply a working understanding of financial products such as personal loans, business loans, and credit facilities to advise clients appropriately.
• Manage your own schedule and field activities with minimal supervision, demonstrating self-motivation and discipline.
• Use basic digital tools (email, mobile apps, spreadsheets) to track leads and submit reports.
• Adapt quickly to a fast-paced, target-driven environment while maintaining high levels of professionalism.

The salary for this role is competitive and aligned with industry standards for direct sales professionals in the Kenyan microfinance sector. Compensation typically includes a base salary in the range of KES 25,000 – 50,000 per month, supplemented by a performance-based commission structure that rewards high achievers. Specific package details will be discussed during the interview process.

Ideal candidates are self-starters who enjoy working in the field, are comfortable approaching strangers, and have a genuine passion for helping people access credit and financial services. You are persistent, energetic, and motivated by commissions and hitting targets. A background in microfinance, banking, insurance, or FMCG sales will give you a strong advantage.

Do not apply if you prefer exclusively office-based or remote work, are uncomfortable with sales targets, or have no prior experience in a customer-facing or sales role. This role demands daily field activity and consistent performance against measurable goals.

• Prepare an up-to-date CV highlighting your sales experience, targets achieved, and relevant qualifications.
• Write a brief cover letter (no more than one page) explaining why you are the right fit for this role at Ngao Credit Limited.
• Submit your application through the Ngao Credit Limited careers portal or the job board where this listing appears.
• Shortlisted candidates will be contacted for an initial interview. Due to the volume of applications, only shortlisted candidates will receive a response.
• Application Deadline: 29th June 2026. Apply early to avoid missing out.