Head of Emergency Team
MSF (Médecins Sans Frontières)
Quick Take
Lead MSF's emergency response strategy, build and manage the emergency unit, and coordinate humanitarian medical interventions across epidemics, conflicts, and natural disasters in Kenya and the region.
Senior experience in emergency management or humanitarian response, strategic leadership in complex crises, and deep knowledge of MSF's operational standards and community-centred approaches.
High-impact leadership role at a globally respected humanitarian organisation, competitive salary (KES 400–700k/mo), and opportunity to institutionalise emergency systems across MSF Ubuntu's operations.
Job Description
Médecins Sans Frontières (MSF) Ubuntu is seeking an experienced and visionary Head of Emergency Team to lead the organisation's emergency prevention, preparedness, and response portfolio. Based in Nairobi, Kenya, this senior leadership role is responsible for the strategic design, coordination, and operational oversight of MSF Ubuntu's humanitarian medical responses to crises — including epidemics, conflicts, natural disasters, and complex emergencies.
Reporting directly to the Director of Operations (DirOps), the Head of Emergency Team will build and lead a dedicated emergency unit, shape the organisation's emergency strategy, strengthen country-level readiness, and ensure that all interventions are community-centred, climate-informed, and aligned with MSF's medical standards and operational priorities. This is a rare opportunity to define and institutionalise emergency response systems within a globally respected humanitarian organisation.
- Define and lead MSF Ubuntu's emergency preparedness and response strategy using a disaster management cycle approach, aligned with MSF Ubuntu's operational priorities and principles.
- Ensure all emergency preparedness and response activities embed strong community involvement, people-centredness, and climate adaptation considerations across all stages.
- Develop and maintain emergency policies, tools, and systems including surveillance mechanisms, early warning and action protocols, anticipatory action frameworks, contingency plans, and surge capacity arrangements.
- Define emergency scenario stocks and supply requirements in close collaboration with medical and logistics departments.
- Lead the establishment and recruitment of the emergency team unit in conjunction with the DirOps and DirMed, building MSF Ubuntu-specific capacities in areas such as nutrition, vaccination, and community WASH.
- Lead exploratory assignments in target locations and support the opening and closing of programmes across stable and emergency settings.
- Continuously scan and monitor evolving contexts to identify potential emergency interventions aligned with MSF Ubuntu's strategic plan.
- Lead and coordinate multi-sectoral responses to emergencies, epidemics, conflicts, and other crises, providing strategic and technical guidance to team members and country programme teams.
- Support decision-making on activation, scale-up, adaptation, and exit of emergency interventions in close collaboration with DirOps and the Med-Ops strategic circle.
- Develop a vulnerability-based approach to emergency response that centres affected communities throughout the response cycle.
- Contribute to MSF Ubuntu's broader strategic planning through critical reflection, documentation of learning, and cross-departmental collaboration.
- Promote interdepartmental coherence including integration with Safeguarding and DEI domains.
- Support the development of Emergency Preparedness Plans across MSF Ubuntu country programmes.
- Demonstrate at least 8–10 years of progressive experience in humanitarian emergency response, including field deployment in complex crisis settings (conflict, epidemic, displacement, or natural disaster environments).
- Show proven ability to design, implement, and evaluate emergency preparedness and response strategies at an organisational or operational unit level.
- Lead, recruit, and develop multidisciplinary emergency teams across diverse cultural and operational contexts.
- Apply disaster management cycle frameworks to anticipatory action, contingency planning, and community-level preparedness programming.
- Coordinate supply chain and logistics planning for emergency scenarios, including stock pre-positioning and surge capacity management.
- Navigate complex decision-making environments, providing clear strategic guidance under pressure and in rapidly evolving situations.
- Communicate effectively — verbally and in writing — with senior leadership, field teams, peer organisations, and affected communities.
- Demonstrate knowledge of community health approaches, including nutrition, vaccination campaigns, and WASH programming in humanitarian contexts.
- Show experience integrating climate risk analysis and adaptation into humanitarian planning processes.
- Hold a relevant postgraduate degree in Public Health, Humanitarian Studies, International Development, Medicine, or a related field (or equivalent practical experience).
- Proficiency in English is essential; French or other working languages of MSF an advantage.
MSF offers a competitive compensation package commensurate with the seniority and international scope of this role. Salary is open and will be discussed during the recruitment process, benchmarked against MSF's international pay scales. Benefits typically associated with MSF international roles include comprehensive medical coverage, international mobility support, and access to MSF's staff welfare and learning frameworks. Candidates are encouraged to discuss remuneration expectations directly with MSF Ubuntu's HR team during the selection process.
Ideal candidate: You are a senior humanitarian professional with extensive field experience in emergency response leadership, a strong command of preparedness systems, and a genuine commitment to community-centred, dignified humanitarian action. You thrive in ambiguous, fast-moving environments, can build institutions from the ground up, and bring both strategic thinking and operational pragmatism to your work. Experience within MSF or a comparable INGO emergency operations context is a strong advantage.
Who should NOT apply: This role is not suitable for candidates without direct humanitarian field experience, those seeking a desk-only coordination role, or applicants who have not previously led teams in emergency or crisis settings. Entry-level or mid-level humanitarian professionals who have not yet operated at a strategic leadership level are encouraged to explore other MSF opportunities.
- Prepare an updated CV (maximum 4 pages) and a tailored cover letter clearly outlining your emergency response leadership experience and motivation for joining MSF Ubuntu.
- Submit your application through MSF's official careers portal or via the application link provided on the job listing page.
- Ensure your application is received before the closing date of 10 July 2026. Late applications will not be considered.
- Only shortlisted candidates will be contacted for the next stage of the recruitment process, which may include a written assessment, panel interview, and reference checks.
- MSF is committed to diversity and inclusion. Candidates of all backgrounds, including those with lived experience of humanitarian crises, are strongly encouraged to apply.
Requirements Breakdown
Must Have
- 10+ years of experience in emergency preparedness, disaster management, or humanitarian crisis response
- Proven track record leading multi-sectoral emergency interventions in unstable or conflict-affected settings
- Strategic and operational expertise in epidemic response, vaccination campaigns, nutrition, or WASH programmes
- Experience building and managing teams in resource-constrained environments
- Strong knowledge of MSF's principles, operational standards, and community-centred approaches
Nice to Have
- Prior experience working with MSF or similar international humanitarian organisations
- Expertise in climate adaptation and vulnerability-based programming
- Knowledge of early warning systems, anticipatory action frameworks, and contingency planning
- Experience in safeguarding integration and diversity, equity, and inclusion (DEI) initiatives
Don't meet every requirement? Tailor your CV to close the gap →
Salary Context
Above-market rate for Head of Emergency Team in Nairobi, reflecting MSF's premium positioning and role seniority.
This salary range (KES 400–700k/mo) is competitive for a senior humanitarian leadership role in Kenya. Humanitarian organisations typically pay above commercial rates to attract experienced crisis management talent. Pay varies based on emergency portfolio scope, team size managed, and regional responsibility breadth.
About MSF (Médecins Sans Frontières)
Médecins Sans Frontières (MSF) is a globally respected, Nobel Prize-winning humanitarian medical organisation that delivers emergency medical care in conflict zones, epidemics, and natural disasters across Africa and beyond. MSF Ubuntu, the African arm, operates in multiple East African countries and has deep expertise in community-centred emergency response. Working at MSF offers exposure to some of the world's most complex crises, access to world-class medical and operational standards, and the chance to drive tangible health outcomes in vulnerable populations.
Likely Interview Questions
- 1
Describe a major emergency or epidemic response you led. What were your key strategic decisions, and how did you balance urgency with community involvement and medical standards?
- 2
How would you approach building an emergency unit from scratch at MSF Ubuntu? What structures, policies, and team competencies would you prioritise in the first 12 months?
- 3
Tell us about your experience integrating climate adaptation and vulnerability assessments into emergency preparedness and response planning.
- 4
MSF emphasises people-centred and community-led responses. Can you give an example of how you've embedded community involvement in a crisis response, and what challenges you faced?
- 5
How do you stay across evolving contexts and emerging threats to identify opportunities for MSF Ubuntu's strategic intervention? Walk us through your monitoring and decision-making approach.
Application Tips
Quantify your emergency response impact: include numbers of beneficiaries reached, speed of intervention, cost-efficiency, or outbreak containment outcomes to demonstrate operational excellence.
Emphasise your experience building and mentoring teams in unstable settings — highlight staff retention, capability development, and cross-cultural leadership.
Showcase evidence of integrating community feedback into emergency programmes and leading complex, multi-sectoral coordination (e.g., with government, NGOs, local leaders). MSF prioritises this heavily.
Career Path
Roles that lead here
Where this leads
Skills & Keywords
Honest Assessment
Green Flags
- Reporting directly to Director of Operations signals this role has genuine strategic weight and influence over MSF Ubuntu's crisis response priorities.
- Explicit commitment to community-centredness, climate adaptation, and safeguarding/DEI integration reflects modern, principled humanitarian practice aligned with donor and beneficiary expectations.
- Salary range (KES 400–700k/mo) is competitive and transparent, indicating MSF values the role and is serious about attracting experienced talent.
- Based in Nairobi hub with regional scope — position offers exposure to multiple country programmes and crises without constant field deployment, balancing operational depth with strategic thinking.
Watch Out
- Job description was truncated mid-sentence ('Required Skills &'), suggesting the full posting may be incomplete — request the full job description before applying to ensure you understand all qualifications.
- Reports directly to DirOps with no mention of peer departments (DirMed, Safeguarding, DEI) — clarify governance structure and decision-making authority to avoid siloed operations.
- Posting emphasises 'rare opportunity' and broad mandate (strategy, team-building, field operations, policy) — this could indicate role scope ambiguity; clarify expected time allocation across strategic vs. operational duties at interview.
A Day in the Life
Your week likely alternates between strategic planning and operational crisis management: Monday might involve facilitating a preparedness workshop with country programme teams on anticipatory action protocols, Tuesday includes reviewing surveillance data and early warning triggers with your emergency unit and medical team, Wednesday features a contingency planning meeting with logistics and supply chain on scenario stocks and surge capacity, and Thursday–Friday you're either supporting a field assignment assessment in a target location or coordinating a multi-sectoral response to an emerging epidemic or conflict-affected area. Throughout, you're scanning regional contexts, coaching team members through complex decisions, and documenting learning to feed into MSF Ubuntu's broader strategy.
Frequently Asked Questions
What qualifications do I need to be Head of Emergency Team at MSF?
You need 10+ years of emergency management or humanitarian crisis response experience, proven track record leading complex multi-sectoral interventions, deep knowledge of MSF's standards and community-centred approaches, and strong team-building and strategic planning skills. Prior MSF or similar NGO experience is highly valued but not mandatory.
Is the Head of Emergency Team role at MSF remote?
The role is based in Nairobi and requires in-office presence for strategic leadership and coordination. However, you will conduct field assignments to target locations and support programme openings, so expect regular travel to unstable and emergency settings.
How much does a Head of Emergency Team earn at MSF?
The posted salary range is KES 400,000–700,000 per month, positioning this above typical senior humanitarian roles in Kenya and reflecting the role's seniority and strategic importance. Actual pay depends on experience, emergency portfolio scope, and regional responsibility.
What are the career growth opportunities in this role?
This is a strategic entry point to MSF's senior leadership. Natural progression includes moving into a Regional Emergency Lead position, Director of Operations, or taking on a Deputy Director or continental emergency role at MSF or peer organisations. The role also builds a strong foundation for consultant work with bilateral donors or UN agencies.
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