People & Culture Officer

Zetech University is seeking a dynamic and experienced People & Culture Officer to join its HR function and support the delivery of core people management services across the institution. This is a strategic yet hands-on role that sits at the intersection of HR operations, talent management, and employee experience — designed for an HR professional who is passionate about building people-first workplace cultures within an academic environment.

Reporting to the Head of People & Culture, the successful candidate will drive end-to-end HR processes, champion employee engagement, and ensure the University remains compliant with Kenyan labour laws while aligning its people strategy with institutional sustainability and growth objectives.

• Support workforce planning, headcount budgeting, and job evaluation processes to ensure optimal staffing levels across all departments.
• Manage the full-cycle recruitment and onboarding process — from job advertising and shortlisting to offer letters and new hire induction.
• Coordinate talent management initiatives including performance appraisals, talent reviews, and succession planning frameworks.
• Monitor and analyse departmental performance metrics, track objectives, and conduct periodic SWOT assessments to inform HR decisions.
• Design and implement learning and development programmes that address identified skills gaps and support staff career growth.
• Provide HR advisory and compliance support to faculties, departments, and individual staff members in line with labour laws and institutional policies.
• Collect, analyse, and act on employee feedback through surveys and other engagement tools to continuously improve the employee experience.
• Coordinate and implement staff disciplinary processes in accordance with the University's HR policy framework.
• Manage employee separation processes including resignations, terminations, and exit interviews.
• Assist in planning and rolling out employee reward, recognition, and welfare programmes.
• Prepare accurate and timely departmental reports and University Council HR reports.
• Perform any other duties as assigned by the supervisor or as outlined in the detailed job description.

• Demonstrate at least 5 years of progressive HR generalist experience, ideally in a medium to large organisation, with a proven track record of managing multiple HR functions simultaneously.
• Apply working knowledge of Kenyan labour laws — including the Employment Act, Labour Relations Act, and OSHA — to guide compliant HR practices.
• Lead end-to-end recruitment campaigns and onboarding programmes that result in reduced time-to-hire and improved new hire retention.
• Use data and analytics to monitor workforce trends, generate HR reports, and make evidence-based recommendations to management.
• Champion employee experience by designing and implementing engagement initiatives that measurably improve staff satisfaction and retention.
• Facilitate performance management cycles, coach line managers on objective-setting, and support underperformance management processes.
• Demonstrate valid IHRM membership and Certified Human Resource Professional (CHRP-K) certification.
• Communicate complex HR policies and procedures clearly to diverse stakeholders, including academic staff, administration, and senior management.
• Experience in a private university or higher education institution is a strong added advantage.

The salary for this role is open and will be commensurate with qualifications and experience. Based on Kenyan market benchmarks for a Senior HR Officer role in a private university, the estimated monthly compensation ranges between KES 80,000 – KES 150,000. Zetech University offers a competitive benefits package including medical cover and a professional work environment that supports continuous learning and development.

Ideal candidate: You are a seasoned HR generalist with 5+ years of experience, a valid CHRP-K certification, and active IHRM membership. You have a genuine passion for people, are comfortable operating in a fast-paced academic environment, and can balance strategic HR thinking with operational execution. You understand the nuances of managing both academic and non-academic staff, and you bring a proactive, solution-oriented mindset to every challenge.

Do NOT apply if: You have fewer than 5 years of HR generalist experience, lack a current IHRM membership, or are seeking a purely administrative clerical role. This position requires someone who can independently manage complex HR matters and confidently advise senior stakeholders.

Interested and qualified candidates should submit their applications through the Zetech University official careers portal or via the application link provided on the job listing page. Your application should include an updated CV, a cover letter clearly outlining your suitability for the role, and copies of relevant academic and professional certificates. Applications close on 30th June 2026. Only shortlisted candidates will be contacted.