POS & ERP Implementation and Sales Executive

Riset Software & Systems LTD, a leading Enterprise Resource Planning (ERP) and Point of Sale (POS) software provider with a strong footprint across East Africa and Singapore, is looking for a motivated and customer-focused POS & ERP Implementation and Sales Executive to join its Nairobi-based team. Founded in 2018, Riset has built a reputation for delivering innovative business software solutions that help organisations streamline operations and drive growth.

This role is a unique blend of software implementation, customer training, and business development. You will serve as the primary interface between Riset's software products and its clients — guiding businesses through onboarding, conducting hands-on training, and identifying new sales opportunities. If you are passionate about technology, enjoy working with people, and have a strong business acumen, this is an excellent opportunity to grow your career in the fast-expanding B2B software industry in Kenya.

• Train clients on the effective use of POS and ERP software systems through structured, hands-on sessions.
• Conduct professional software demonstrations, product walkthroughs, and presentations to prospective and existing clients.
• Support end-to-end software implementation projects including system setup, configuration, and user onboarding.
• Provide first-level technical support and user guidance to ensure smooth adoption of software solutions.
• Build and nurture long-term client relationships to drive satisfaction, retention, and referrals.
• Visit client premises for on-site training, implementation support, and relationship management as required.
• Identify and qualify new sales leads, and actively assist in converting prospects into paying customers.
• Follow up on client inquiries promptly, resolve issues, and escalate complex matters to the relevant team.
• Promote Riset's full range of products and services to potential clients across various business sectors.
• Maintain accurate records of client interactions, training sessions, and sales pipeline activities.

• Must demonstrate strong verbal and written communication skills — able to explain software concepts clearly to non-technical business users.
• Must be able to plan and deliver engaging training sessions and product demonstrations to individuals and groups.
• Must show proven ability to build and manage client relationships, with a customer-first mindset at all times.
• Must be capable of identifying client pain points and matching them to appropriate software solutions.
• Must possess 1–2 years of experience in sales, customer service, software training, or business development — internship and attachment experience considered.
• Must hold a Diploma or Bachelor's Degree in Business Administration, Sales & Marketing, Commerce, Economics, Entrepreneurship, Procurement & Supply Chain, Banking & Finance, Statistics, Human Resource Management, or a related business discipline.
• Must be willing and able to travel within Nairobi and to client sites outside the city when required.
• Must demonstrate professional presentation, a positive attitude, and the ability to work both independently and within a team environment.
• Must be proficient in basic computer use — MS Office, email communication, and comfort with learning new software platforms quickly.

• Basic Salary: KSh 16,000 – KSh 30,000 per month, depending on qualifications and experience.
• Attractive commission structure tied to sales performance — top performers can significantly supplement their base pay.
• Performance-based incentives and growth opportunities within a fast-growing technology company.

This role is best suited for a recent graduate or early-career professional from a business-related background who is enthusiastic about technology and eager to build a career at the intersection of sales and software implementation. You are articulate, presentable, and enjoy engaging with clients from diverse industries. You are a self-starter who thrives in a target-driven environment and takes pride in delivering excellent customer experiences.

Please note: Candidates with academic qualifications or professional backgrounds in software development, computer programming, coding, software engineering, or related technical development fields will NOT be considered for this role. This is strictly a business-facing, client-engagement position — not a technical or development role.

Interested and qualified candidates should submit their application before the deadline of 26th June 2026. To apply, send your updated CV and a brief cover letter highlighting your relevant experience and why you are the right fit for this role to the contact provided on the Riset Software & Systems LTD careers page or official job listing portal. Only shortlisted candidates will be contacted for the next stage of the recruitment process. Do not pay any fee at any stage of this recruitment process.