Protection Coordinator
Danish Refugee Council
Quick Take
Lead all protection programming across DRC Kenya's multi-site refugee operations, set strategy, oversee case management and referral systems, and mentor protection teams across dispersed field locations.
7+ years progressive protection programme experience, expert knowledge of refugee law and humanitarian protection frameworks, and proven ability to lead and build technical capacity in multi-disciplinary teams.
Senior technical leadership role at a globally respected humanitarian organisation with direct impact on vulnerable refugee populations, strong salary in the NGO sector, and opportunity to shape national protection strategy.
Job Description
The Danish Refugee Council (DRC) is a leading humanitarian, non-governmental organisation operating in over 30 countries worldwide since 1956. In Kenya, DRC delivers critical protection programming for refugees and displaced populations. The Protection Coordinator will serve as the senior technical lead for all protection activities in-country, driving strategy, quality, and compliance across a complex multi-site programme portfolio.
This is a re-advertised position offering a rare opportunity for a seasoned protection professional to shape DRC Kenya's protection agenda, mentor a skilled team, and directly influence outcomes for some of the most vulnerable communities in the region. The role is based in Nairobi with regular engagement with field teams and area offices.
- Lead country-level protection analysis and spearhead the development and implementation of the national protection strategy.
- Maintain overall technical oversight of the full protection portfolio, ensuring Age, Gender, and Diversity Mainstreaming (AGDM) across all interventions.
- Develop, harmonise, and roll out internal protection tools, Standard Operating Procedures (SOPs), policies, and guidelines aligned to DRC standards.
- Act as the primary reference point for Protection Mainstreaming across all programme sectors.
- Technically supervise Protection Managers and Team Leaders, providing structured and case-by-case guidance to protection staff.
- Lead recruitment processes for protection technical staff and conduct performance appraisals for Protection Managers and Team Leaders.
- Identify technical capacity gaps and design and implement targeted capacity-building plans for protection staff and partners.
- Maintain programme oversight including budget tracking and indicator monitoring in collaboration with the Head of Programme, Area Managers, and Project Managers.
- Participate in grant opening, review, and close-out meetings, ensuring technical quality and compliance.
- Collaborate with the PIM/Advocacy Specialist to develop protection monitoring reports and review monitoring tools annually.
- Lead the revision of case management SOPs and tools to ensure alignment with best practices.
- Support programme teams in reviewing and strengthening referral mechanisms, including service mapping and referral workshops.
- Deliver regular technical training sessions on key DRC protection concerns and programme approaches to staff, partners, and stakeholders.
- Demonstrate at least 7 years of progressive experience in protection programming within humanitarian or development settings, including field-level implementation.
- Apply advanced knowledge of international protection frameworks including refugee law, international humanitarian law, and human rights law.
- Lead multi-disciplinary protection teams across geographically dispersed locations, providing clear technical direction and mentorship.
- Design and operationalise protection strategies, monitoring frameworks, and SOPs in complex, multi-donor environments.
- Conduct protection risk analyses and translate findings into actionable programme adjustments.
- Manage protection budgets and ensure timely, quality reporting to donors and internal stakeholders.
- Facilitate high-level coordination with UN agencies, government actors, and NGO partners at national and sub-national levels.
- Hold a Master's degree (MBA, MSc, MA) in Law, Social Sciences, International Relations, Human Rights, or a closely related field.
- Demonstrate strong written and verbal communication skills in English; Swahili proficiency is an added advantage.
DRC offers a competitive national staff salary commensurate with experience and qualifications, estimated in the range of KES 300,000 – 500,000 per month. DRC Kenya also provides a comprehensive benefits package typical of leading INGOs operating in the country.
- Medical insurance for staff and dependants
- DRC standard leave and rest and recuperation entitlements
- Professional development and capacity-building opportunities
- Collaborative, values-driven working environment
This role is ideal for a seasoned protection professional with significant INGO experience, a strong technical foundation in case management, GBV, child protection, or legal aid, and a proven ability to lead teams and influence organisational strategy. You are comfortable operating at both strategic and operational levels and have a passion for principled humanitarian action.
This role is NOT suitable for: Candidates with fewer than 7 years of directly relevant protection experience, those without a postgraduate qualification, or applicants seeking a field-based or purely operational role with no strategic responsibilities.
Interested and qualified candidates should apply through the DRC Jobportal at drc.ngo/about-drc/vacancies. Ensure your application includes an updated CV and a cover letter clearly outlining how your experience aligns with the responsibilities of this role. Only shortlisted candidates will be contacted. Do not pay any fee at any stage of the recruitment process — DRC does not charge candidates for any recruitment-related services.
Requirements Breakdown
Must Have
- Minimum 7 years progressive experience in protection programming (humanitarian or development sector)
- Advanced knowledge of refugee law, international humanitarian law, and human rights law
- Proven experience leading and mentoring multi-disciplinary protection teams across multiple locations
- Demonstrated ability to design, operationalise, and monitor protection strategies and case management systems
- Strong technical writing skills and experience developing SOPs, policies, and guidelines
Nice to Have
- Experience with Age, Gender, and Diversity Mainstreaming (AGDM) integration across programmes
- Familiarity with DRC or similar large international NGO operational models
- Background in refugee protection specifically (vs. broader humanitarian protection)
- Experience managing grant cycles, budget oversight, and donor compliance reporting
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Salary Context
Competitive senior humanitarian sector salary for Kenya
At KES 300,000–500,000 monthly, this reflects a mid-to-senior grade protection role in the Kenya NGO sector. Protection Coordinators at major international NGOs typically earn 280,000–550,000 KES depending on experience, seniority, and organisation size; this range is appropriate for a country-level technical leadership position at an established organisation.
About Danish Refugee Council
Danish Refugee Council (DRC) is a longstanding, reputable international humanitarian NGO operating in over 30 countries since 1956, with a strong presence in Kenya delivering protection and assistance to refugees and displaced populations. DRC is known for high technical standards, evidence-based programming, and commitment to protection mainstreaming across all activities. Working at DRC offers exposure to complex, multi-country humanitarian operations and alignment with a principled organisation focused on vulnerable populations.
Likely Interview Questions
- 1
Walk us through a protection strategy you designed and implemented from inception through monitoring—what were the key technical decisions, and how did you measure success?
- 2
Describe a situation where you identified significant capacity gaps in a protection team. How did you assess those gaps, and what targeted interventions did you implement?
- 3
How do you ensure Age, Gender, and Diversity Mainstreaming is embedded operationally across case management, referrals, and monitoring tools rather than remaining a rhetorical commitment?
- 4
Tell us about your experience supervising protection staff across geographically dispersed sites. How do you balance hands-on technical oversight with trust and autonomy for area-based teams?
- 5
What is your experience with protection monitoring and indicator tracking, and how have you used monitoring data to drive programme quality improvements?
Application Tips
Lead your CV with specific examples of protection strategy design and rollout—quantify scope (e.g., 'Designed and operationalised case management strategy across 5 field sites serving 8,000+ refugees') to demonstrate scale.
Emphasise your hands-on experience with refugee protection frameworks and tools (case management SOPs, referral mechanisms, vulnerability assessments) rather than generic humanitarian background.
Highlight evidence of building protection technical capacity: training programmes delivered, staff performance improvements, or internal tools/guidelines you authored or revised that improved quality or compliance.
Career Path
Roles that lead here
Where this leads
Skills & Keywords
Honest Assessment
Green Flags
- Rare senior technical leadership opportunity: this is a country-level strategic role, not a mid-level position, offering genuine influence over DRC Kenya's protection agenda.
- Clear mentorship and capacity-building focus built into the role description, indicating DRC values staff development and professional growth.
- Reputable, stable employer with 70+ year track record and global presence—strong institutional backing and job security in the humanitarian sector.
- Salary sits at the higher end of NGO sector norms in Kenya, reflecting appropriate valuation of senior technical expertise and experience.
Watch Out
- Job description cuts off mid-sentence ('Design and operationalise protection strategies, mo'), suggesting the posting may be incomplete or hastily prepared.
- Marked as 'a re-advertised position' but no explanation given for why the role is being re-posted—could indicate turnover, unclear expectations, or unmet requirements in the previous round.
- No explicit mention of team size, budget management scope, or specific geographic coverage (which field sites, which refugee populations), making it harder to assess the actual operational scale.
A Day in the Life
Your week begins with a Monday technical coordination meeting reviewing field protection data and emerging issues from each area office; you spend Tuesday refining case management SOPs with Protection Managers based on recent audit findings. Wednesday is split between one-on-one supervision sessions with protection staff (discussing complex cases, coaching on difficult referrals, reviewing individual performance) and a working session with the PIM/Advocacy Specialist on the monthly protection monitoring report. Thursday includes a grant review meeting with the Head of Programme and Area Managers on budget tracking and indicator progress, plus time drafting capacity-building plans for identified skill gaps. Friday often involves a wider coordination call with partner organisations on referral mechanisms or a training delivery session—perhaps on DRC's approach to AGDM integration across case files—before you consolidate weekly updates from field teams. Throughout, you're balancing Nairobi-based strategic work with regular field visits to oversee quality directly.
Frequently Asked Questions
What qualifications do I need to be a Protection Coordinator at Danish Refugee Council?
You need a minimum of 7 years of progressive protection programming experience in humanitarian or development settings, advanced knowledge of refugee law and international humanitarian law, and proven ability to lead multi-disciplinary teams. A relevant degree (e.g., in law, humanitarian affairs, international relations) is typical but experience and technical expertise are prioritised.
Is the Protection Coordinator role at Danish Refugee Council remote?
No—the role is based in Nairobi but includes regular engagement with field teams and area offices, meaning frequent travel to field sites is expected as part of technical oversight.
How much does a Protection Coordinator earn at Danish Refugee Council?
The advertised salary range is KES 300,000–500,000 per month, which is competitive for a senior technical protection role in Kenya's NGO sector. Placement within the range typically depends on experience level and specific qualifications.
What are the career growth opportunities for this role?
This is a strategic country-level position that typically leads to regional technical advisor roles, broader programme leadership, or placement at donor organisations (e.g., UNHCR, bilateral agencies). DRC's global presence also creates opportunities for transfers to protection roles in other countries.
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