Risk Management Analyst

Visa is seeking a talented and analytically driven Risk Management Analyst to join its Visa Managed Services team in Nairobi, Kenya. This team sits within Visa's Risk and Identity Solutions division and operates as a strategic partner to acquirers, issuers, merchants, and fintech clients across the region. You will serve as a trusted advisor helping clients manage payment risk, reduce fraud, and improve authorization performance in an ever-evolving digital payments landscape.

This is a hybrid, full-time role that offers the opportunity to work at the intersection of data analytics, payments technology, and risk consulting. You will manage a portfolio of client engagements, applying both quantitative analysis and strategic thinking to deliver measurable business outcomes for some of Africa's most prominent financial institutions and merchants.

• Manage a portfolio of client engagements across acceptance and issuing use cases, acting as a trusted advisor on payment risk strategy, fraud mitigation, and authorization optimization.
• Conduct in-depth analysis of transaction data, fraud patterns, and authorization performance using SQL, Python, and Visa's proprietary analytics platforms to surface risks, trends, and actionable optimization opportunities.
• Configure, monitor, and continuously optimize Visa risk solutions — including CyberSource Decision Manager and Featurespace — aligned with each client's business objectives and risk appetite.
• Develop and deliver data-driven recommendations through client-facing presentations, performance reports, and strategy reviews, translating complex analytical findings into clear and actionable insights.
• Drive continuous improvement across managed service engagements by tracking KPIs such as fraud rates, false positive rates, and approval rates, and proactively identifying enhancement opportunities.
• Conduct periodic performance reviews and manage ongoing solution health checks to ensure clients are deriving maximum value from Visa's risk solutions.
• Partner cross-functionally with internal product, sales, and technical teams to ensure seamless managed service delivery and solution evolution.
• Stay current on emerging fraud trends, regulatory developments, and payments industry changes affecting the East African market.

• Must demonstrate at least 5 years of hands-on experience in payment risk management, fraud analytics, or financial services consulting.
• Must be proficient in writing and executing SQL queries and Python scripts to analyse large transaction datasets and generate actionable insights.
• Must be capable of configuring and optimising machine-learning-based fraud tools such as CyberSource Decision Manager or equivalent platforms.
• Must be able to independently manage multiple client engagements simultaneously, prioritising effectively under competing deadlines.
• Must demonstrate the ability to translate complex data findings into compelling, client-ready presentations and executive-level strategy documents.
• Must have a working knowledge of card payment ecosystems, including acquiring, issuing, authorization flows, and chargeback processes.
• Must be able to build and maintain strong client relationships, positioning themselves as a subject matter expert and trusted risk advisor.
• Experience with Featurespace or other adaptive analytics platforms is a strong advantage.
• Bachelor's degree in a relevant field such as Computer Science, Statistics, Finance, Economics, or Engineering is required.

Visa offers a competitive compensation package benchmarked against global technology and financial services standards. For a role of this seniority and scope in Nairobi, the estimated monthly gross salary range is KES 300,000 – KES 500,000, depending on experience and qualifications. Visa also typically provides a comprehensive benefits package including performance bonuses, health coverage, and professional development support.

Ideal candidates are analytically rigorous professionals with a strong background in payment fraud and risk, who are equally comfortable working with raw transaction data and presenting strategic recommendations to senior client stakeholders. You thrive in a consulting environment, enjoy managing multiple client relationships, and are passionate about the payments industry and financial inclusion in Africa.

Do not apply if you have fewer than 5 years of relevant experience in payment risk or fraud analytics, if you lack hands-on SQL or Python skills, or if you are uncomfortable in a client-facing advisory role that requires frequent communication and presentation to senior decision-makers.

• Visit Visa's official careers portal at careers.visa.com and search for the Risk Management Analyst role in Nairobi.
• Prepare and upload an updated CV highlighting your experience in payment risk management, fraud analytics tools, and any client-facing consulting work.
• Include a cover letter or summary statement outlining your experience with SQL, Python, and risk platforms such as CyberSource or Featurespace.
• Submit your application before the deadline — no closing date has been specified, so early application is strongly encouraged.
• Note: Never pay any fee for assessments, certifications, or notarisation as part of any Visa recruitment process. All legitimate communications will come from official Visa channels.