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Safeguarding Coordinator

Médecins Sans Frontières (MSF)

Nairobifull time~KES 200k – 400k/mo2d ago

Quick Take

The Role

Design and lead MSF Kenya's safeguarding strategy, conducting risk assessments, training staff and partners, and ensuring abuse prevention systems are embedded across all operations.

You Need

Proven experience in safeguarding or protection programming, strong understanding of PSEA frameworks, and demonstrated ability to work across multi-stakeholder humanitarian environments.

You Get

High-impact role at a globally respected humanitarian organisation, competitive salary (KES 200k–400k/mo), direct reporting to Head of Mission, and opportunity to shape institutional change in a complex operating context.

Job Description

Role Overview

Médecins Sans Frontières (MSF) is seeking an experienced and committed Safeguarding Coordinator to define and lead the implementation of a comprehensive safeguarding strategy in Kenya. Deployed at the country coordination level and reporting directly to the Head of Mission, the Safeguarding Coordinator plays a pivotal role in reducing the risk of abuse — including sexual exploitation and abuse (SEA) — affecting staff, patients, and communities within MSF's operational contexts.

This role requires a proactive, cross-functional professional who can work collaboratively with coordination teams, project staff, Ministry of Health (MoH) partners, and local communities. The ideal candidate brings a strong human rights orientation, experience in protection or safeguarding programming, and the ability to navigate complex humanitarian environments with sensitivity and integrity.

Key Responsibilities
  • Map key actors at the country level — including other MSF sections, NGOs, MoH, and community organizations — to review policies, identify abuse prevention resources, and avoid duplication of effort.
  • Participate actively in PSEA (Protection from Sexual Exploitation and Abuse) coordination meetings and represent MSF in inter-agency safeguarding forums.
  • Conduct participatory abuse risk assessments with staff and communities to identify risks and develop targeted risk-reduction measures.
  • Lead Safeguarding Self-Assessments and contextual risk assessments using a cross-functional, participatory approach that engages staff and communities in identifying strengths, gaps, and priorities.
  • Co-develop, with the country management team, a safeguarding action plan that includes risk reduction measures, assigned responsibilities, required resources, and clear deadlines.
  • Provide ongoing mentorship and technical support to project teams while monitoring the implementation of safeguarding activities.
  • Identify gaps in safeguarding awareness and adapt training tools and materials to the local context for both local and international staff.
  • Raise awareness among managers on their safeguarding responsibilities and their role in fostering respectful working and care environments.
  • Conduct awareness sessions on safeguarding, abuse prevention, and complaint mechanisms for all staff categories including daily workers.
  • Collaborate with HR to integrate safeguarding into recruitment processes and ensure all MSF staff understand, sign, and adhere to behavioral commitments and safeguarding policies.
  • Develop and adapt safeguarding training for partner organizations and MoH staff, identifying and agreeing on shared mitigation measures.
  • Train staff to facilitate ongoing safeguarding awareness sessions and champion reporting channels within their teams.
  • Design and implement community-facing awareness-raising initiatives on safeguarding, abuse prevention, and access to complaint and reporting mechanisms.
  • Ensure complaint and feedback mechanisms are accessible, confidential, and contextually appropriate for patients, communities, and staff.
  • Maintain accurate records of safeguarding activities, assessments, and reports while ensuring confidentiality and data protection standards are upheld.
Required Skills & Experience
  • Demonstrate at least 5 years of hands-on experience in safeguarding, protection, gender-based violence (GBV), or related humanitarian fields, ideally with an INGO or UN agency.
  • Show proven ability to design and lead safeguarding or PSEA strategies in complex, multi-stakeholder humanitarian or development contexts.
  • Apply strong facilitation and training skills to deliver culturally sensitive awareness sessions for diverse audiences including communities, clinical staff, and managers.
  • Conduct participatory risk assessments and translate findings into actionable, context-specific safeguarding plans.
  • Navigate and influence cross-functional teams, demonstrating the ability to work across departments (HR, medical, logistics, finance) without direct authority.
  • Communicate effectively in English (required); proficiency in Swahili or other local languages is a strong advantage.
  • Demonstrate a working knowledge of PSEA coordination mechanisms, inter-agency safeguarding frameworks, and complaint referral pathways.
  • Apply strong analytical and report-writing skills to document safeguarding actions, risks, and outcomes for senior leadership and donors.
  • Hold a Bachelor's degree (minimum) in social work, international development, law, psychology, public health, or a related field; a postgraduate qualification in protection, gender, or humanitarian action is an asset.
  • Display emotional resilience and the ability to handle sensitive disclosures and case information with discretion and appropriate professional boundaries.
Salary & Benefits

MSF offers a competitive compensation package commensurate with experience and in line with MSF's internal salary scales for international NGO coordination roles. The salary for this position is open and will be discussed during the recruitment process. MSF staff typically benefit from comprehensive medical coverage, international group insurance, and access to psychosocial support services given the demanding nature of humanitarian work. Additional operational allowances and in-mission support are provided in accordance with MSF's HR policies.

Who Should Apply

Ideal candidates are seasoned safeguarding or protection professionals with substantial experience in humanitarian or development contexts, who are comfortable operating at both strategic and operational levels. You are a collaborative communicator, a credible trainer, and a rigorous analyst who can influence organizational culture on sensitive issues. You are passionate about the rights and dignity of vulnerable populations and can handle complex, emotionally demanding situations with professionalism.

Do not apply if you have fewer than 3 years of direct safeguarding or protection experience, are uncomfortable facilitating discussions on sexual exploitation and abuse, or cannot commit to a full-time deployment in Nairobi with potential travel to project sites. This is not an entry-level role and requires demonstrated independent judgment in high-stakes environments.

How to Apply
  • Prepare an updated CV and a cover letter clearly outlining your safeguarding experience and motivation for joining MSF.
  • Submit your application through MSF's official careers portal or the platform where this position is advertised.
  • Ensure your application is submitted before the closing date of 10 July 2026.
  • Shortlisted candidates will be contacted for interviews; only successful applicants will receive a response.
  • MSF is committed to diversity and strongly encourages applications from qualified Kenyan nationals and individuals with lived experience in humanitarian contexts.

Requirements Breakdown

Must Have

  • Minimum 3–5 years of direct experience in safeguarding, protection, or PSEA programming in humanitarian or development settings
  • Proven expertise in designing and delivering safeguarding policies, risk assessments, and abuse prevention frameworks
  • Strong knowledge of PSEA standards, humanitarian accountability mechanisms, and international safeguarding best practice
  • Demonstrated ability to conduct participatory training and awareness-raising with diverse audiences (staff, communities, partners)
  • Excellent written and verbal communication skills in English; fluency in Kiswahili highly advantageous

Nice to Have

  • Experience working with MSF, ICRC, or other major international humanitarian organisations
  • Background in human rights, child protection, or gender-based violence programming
  • Familiarity with Kenyan Ministry of Health protocols, regulations, and inter-agency safeguarding forums
  • Experience designing or facilitating complaint and feedback mechanisms in resource-constrained settings

Don't meet every requirement? Tailor your CV to close the gap →

Salary Context

Competitive mid-to-senior level salary for a specialist safeguarding role in Nairobi.

The KES 200k–400k/mo range reflects a senior professional position at an international NGO; safeguarding coordinators in Kenya typically earn KES 180k–350k depending on experience and organisation size. International NGO roles command premium pay due to accountability standards and scope of responsibility. The wide band suggests internal grades or performance-linked components.

About Médecins Sans Frontières (MSF)

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Médecins Sans Frontières (MSF) is an international humanitarian medical organisation operating in over 70 countries, providing emergency medical care and advocacy in conflict zones, epidemics, and underserved regions. In Kenya and East Africa, MSF runs multi-sectoral health programmes addressing infectious disease, trauma, and nutrition. Working for MSF offers exposure to complex emergencies, a strong ethical commitment to neutrality and impartiality, and the chance to influence organisational safeguarding culture at scale.

Likely Interview Questions

  • 1

    Tell us about a time you identified a significant safeguarding or PSEA gap in an organisation. How did you assess the risk, and what steps did you take to address it?

  • 2

    How would you approach designing a safeguarding awareness campaign for a diverse audience including daily labourers, clinical staff, and community health workers in Kenya?

  • 3

    Describe your experience with participatory risk assessment methodologies. How would you ensure genuinely inclusive participation from staff and affected communities?

  • 4

    MSF operates in sensitive, sometimes insecure contexts. How do you balance safeguarding advocacy and accountability with the operational realities and relationships needed to deliver healthcare?

  • 5

    Walk us through how you would integrate safeguarding into MSF's recruitment and onboarding processes. What red flags would you look for?

Application Tips

  • Emphasise concrete examples of safeguarding policies or systems you have designed, implemented, or improved — quantify impact where possible (e.g. 'trained 150+ staff', 'processed 15 complaints through new mechanism').

  • Highlight any experience working in Kenya, East Africa, or similar complex contexts; mention familiarity with local MoH or inter-agency coordination structures if relevant.

  • Showcase your ability to communicate about sensitive topics across hierarchies — provide examples of training you've delivered to senior management, communities, or partners on culture change and accountability.

Career Path

Roles that lead here

Protection or Safeguarding Officer (NGO or UN agency)
Gender-Based Violence (GBV) Programme Coordinator
Child Protection Specialist
Humanitarian Accountability/Complaints Mechanism Manager

Where this leads

Head of Safeguarding or Protection (larger international NGO)
Country Director or Deputy Head of Mission (MSF or peer organisations)
Regional Safeguarding Advisor (MSF or UN)
Safeguarding Policy & Strategy Lead (international NGO HQ)

Skills & Keywords

safeguarding coordinatorngo jobs nairobipsea coordinatorprotection officer kenyamsf jobs kenyahumanitarian safeguardinggender based violence ngongo coordinator nairobi

Honest Assessment

Green Flags

  • Direct reporting line to Head of Mission signals this role carries real institutional weight and decision-making authority.
  • Explicit commitment to participatory, inclusive approaches (engaging staff and communities in risk assessment and solution design) indicates a mature, accountable safeguarding philosophy.
  • Cross-functional, inter-agency scope (PSEA forums, MoH partnerships, NGO coordination) offers rich learning and network-building in the Kenyan humanitarian ecosystem.
  • Full-time, established position at a globally respected organisation with strong HR and operational infrastructure — suggests job security and professional support.

Watch Out

  • Job description is incomplete — the final sentence cuts off mid-word, suggesting a rushed or careless posting. Request the full, final version before applying.
  • No mention of contract length, benefits (health insurance, pension, allowances), or post-contract support, which are standard for international humanitarian roles. Clarify terms of employment.
  • Wide salary band (KES 200k–400k) without guidance on placement criteria makes it difficult to assess true offer value. Ask for clarity on what determines positioning within the range.

A Day in the Life

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Your week oscillates between intensive field and office work: Monday you conduct a participatory risk assessment with a clinic team and community representatives, using visual tools to surface concerns about patient safety and staff conduct; Wednesday you facilitate an inter-agency PSEA coordination meeting with MSF peers and MoH contacts, updating them on your new safeguarding action plan; Thursday you design contextualised training materials on complaint mechanisms for daily labourers and review draft behavioural policies with the HR team. In between, you respond to urgent safeguarding concerns raised through project teams, mentor a project coordinator on handling a sensitive allegation, and adapt case studies for an upcoming staff awareness session.

Frequently Asked Questions

What qualifications do I need to be a Safeguarding Coordinator at Médecins Sans Frontières (MSF)?

You should have 3–5 years of direct safeguarding, protection, or PSEA experience in humanitarian or development settings, combined with strong knowledge of international safeguarding standards and proven training/awareness-raising skills. A bachelor's degree in a relevant field (social work, human rights, public health) is typically expected; MSF values practical experience as much as formal credentials.

Is the Safeguarding Coordinator role at Médecins Sans Frontières (MSF) remote or based in Nairobi?

The role is based in Nairobi at the country coordination office, reporting directly to the Head of Mission. You will travel regularly to project sites for assessments, training, and community engagement, so field mobility is essential.

What is the salary range for a Safeguarding Coordinator at Médecins Sans Frontières (MSF)?

The posted range is KES 200,000–400,000 per month. Placement within the band depends on your experience level, seniority, and internal MSF grading. Request clarity on placement criteria during the recruitment process.

What are the career growth opportunities after this role?

This role positions you for advancement into regional safeguarding leadership (e.g. MSF Regional Safeguarding Advisor), senior mission management (Deputy Head of Mission or Country Director), or headquarters-level policy roles. The broad stakeholder exposure and institutional influence also open doors to other international NGOs and UN agencies.

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